Judith Phillips is a lecturer in the Department of Applied Social Studies of the University of Keele. Bridget Penhale is a lecturer in the Social Work Division of the University of Hull.

• Preface. 1. Reviewing the Literature on Care Management Judith Phillips. 2. New Concepts, Old Responses: Assessment and Care Management Pilot Projects in Scotland Alison Petch. 3. Multi-Disciplinary Assessment and Care Management Kerry Craddock. 4. Needs-Led Assessment: The Practioner's Perspective Christine Futter and Bridget Penhale. 5. On the Margins: Care Management and Dementia Rosemary Bland. 6. User Choice, Care Management and People with Dementia Mary Winner. 7. Research, Theory and Practice: Misunderstanding Verbal Language During Community Care Assessments David Barrett. 8. The Effects of Care Management of Efficiency in Long-term Care: A New Evaluation Model Applied to British and American Data Bleddyn Davies, Barry Baines and John Chesterman. 9. `You wouldn't be interested in my life, I've done nothing': Care Planning and Life History Work with Frail Older Women John Adams, Joanna Bornat and Mary Prickett. 10. Ethnicity and Care Management Elaine Cameron, Frances Badger and Helen Evers. 11. Developing Care Management Judith Phillips and Bridget Penhale. List of Contributors. Indexes.CONTENTS: 1 Reviewing the Literature on Care Management, Judith Phillips, University of Keele. 2 Assessment and Care Management: Pilot Projects in Scotland, Alison Petch, University of Glasgow. 3 Multi-Disciplinary Assessment and Care Management, Kerry Caldock, University of Bangor. 4 Needs-Led Assessment: the Practitioner's perspective Christine Futter and Bridget Penhale. 5 On the margins: Care Management and Dementia, Rosemary Bland. 6 User Choice, Care Management and People with Dementia, Mary Winner. 7 Research, Theory and Practice: Misunderstanding Verbal Language in Community Care Assessments, David Barrett. 8 The Effects of Care Mangement on Efficency in Long-Term Care: A New Evaluation Model Applied to British and American Data, Bleddyn Davies, Barry Baines and John Chesterman, University of Kent. 9 `You wouldn't be interested in my life, I've done nothing': Care Planning and Life History Work with Frail Older Women, John Adams, Joanna Bornatt and Mary Prickett, the Open University. 10 Ethnicity and Care Management, Elaine Cameron, Frances Badger, Helen Evers, Independent research consultants. 11 Developing Care Management, Judith Phillips, University of Keele, and Bridget Penhale, St Michael's Hospital, Norfolk.

Judith Phillips is a lecturer in the Department of Applied Social Studies of the University of Keele. Bridget Penhale is a lecturer in the Social Work Division of the University of Hull.

• Preface. 1. Reviewing the Literature on Care Management Judith Phillips. 2. New Concepts, Old Responses: Assessment and Care Management Pilot Projects in Scotland Alison Petch. 3. Multi-Disciplinary Assessment and Care Management Kerry Craddock. 4. Needs-Led Assessment: The Practioner's Perspective Christine Futter and Bridget Penhale. 5. On the Margins: Care Management and Dementia Rosemary Bland. 6. User Choice, Care Management and People with Dementia Mary Winner. 7. Research, Theory and Practice: Misunderstanding Verbal Language During Community Care Assessments David Barrett. 8. The Effects of Care Management of Efficiency in Long-term Care: A New Evaluation Model Applied to British and American Data Bleddyn Davies, Barry Baines and John Chesterman. 9. `You wouldn't be interested in my life, I've done nothing': Care Planning and Life History Work with Frail Older Women John Adams, Joanna Bornat and Mary Prickett. 10. Ethnicity and Care Management Elaine Cameron, Frances Badger and Helen Evers. 11. Developing Care Management Judith Phillips and Bridget Penhale. List of Contributors. Indexes.CONTENTS: 1 Reviewing the Literature on Care Management, Judith Phillips, University of Keele. 2 Assessment and Care Management: Pilot Projects in Scotland, Alison Petch, University of Glasgow. 3 Multi-Disciplinary Assessment and Care Management, Kerry Caldock, University of Bangor. 4 Needs-Led Assessment: the Practitioner's perspective Christine Futter and Bridget Penhale. 5 On the margins: Care Management and Dementia, Rosemary Bland. 6 User Choice, Care Management and People with Dementia, Mary Winner. 7 Research, Theory and Practice: Misunderstanding Verbal Language in Community Care Assessments, David Barrett. 8 The Effects of Care Mangement on Efficency in Long-Term Care: A New Evaluation Model Applied to British and American Data, Bleddyn Davies, Barry Baines and John Chesterman, University of Kent. 9 `You wouldn't be interested in my life, I've done nothing': Care Planning and Life History Work with Frail Older Women, John Adams, Joanna Bornatt and Mary Prickett, the Open University. 10 Ethnicity and Care Management, Elaine Cameron, Frances Badger, Helen Evers, Independent research consultants. 11 Developing Care Management, Judith Phillips, University of Keele, and Bridget Penhale, St Michael's Hospital, Norfolk.