Advocacy Skills for Health and Social Care Professionals

Häftad, Engelska, 2000

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Beskrivning

Most professionals working in health or social care will be required to act as advocates as part of their work. A social worker or community nurse may need to obtain extra benefits or a particular service for a client; a housing official may need to help a tenant whose benefit has been delayed thus placing them at risk of homelessness; a voluntary body may decide to challenge a statement of special educational needs for a child.This is a practical guide to advocacy skills specifically written for those in the health and social care professions. Neil Bateman examines the function of advocacy within these professions and how to interview, negotiate and self-manage successfully. He provides a structure for advocacy, a guide to the ethical implications and advice on litigation and legal matters. Accessible and comprehensive, Advocacy Skills for Health and Social Care Professionals will be an essential resource for all those wishing to improve their practice.

Produktinformation

Utgivningsdatum:2000-08-01
Mått:156 x 231 x 10 mm
Vikt:302 g
Format:Häftad
Språk:Engelska
Antal sidor:192
Förlag:Jessica Kingsley Publishers
ISBN:9781853028656

Utforska kategorier

Socialt arbete och välfärd inom Samhälle och politik

Mer om författaren

Neil Bateman manages Suffolk County Council and Suffolk Health Authority's Welfare Rights Unit. An adviser to the Local Government Association, he has over 20 years' experience of advocacy on behalf of people using the welfare state.

Recensioner i media

Bateman's knowledge - with over 20 years experience of advocacy - is evident throughout. This paperback has the potential to become a sought-after reference tool, offering important pointers about the roles of an advocate. Both interesting and informative, I would fully expect it to remain a useful resource, at least until the time of the next required update.

Innehållsförteckning

PART ONE: CONTEXTS. 1. What advocacy is, why it matters and why it happens. 2. Ethical principles for effective advocacy. 3. Advocacy in action. PART TWO: THE ADVOCATE'S SKILLS. 4. Introduction to Part Two. 5. Interviewing. 6. Assertiveness and force. 7. Negotiation. 8. Self-management. 9. Legal knowledge and research. 10. Litigation. 11. A structure for advocacy. 12. What next? References. Index.