Simon Bell is Senior Lecturer in Information Systems at the Open University and lead author of Sustainability Indicators and its sequel, Measuring Sustainability. Trevor Wood-Harper is Professor of Information Systems at the University of Manchester Institute of Science and Technology (UMIST), a Professor at the University of South Australia, Adelaide, and author and editor of 15 books and reports.

[An] excellent book.' Guy Fitzgerald, , Professor of Information Systems, Brunel University'The book stands out in its field through the intelligent and constructive use of the soft systems methodology to develop the themes' Peter Roberts, former Visiting Professor, Open University and City University 'A useful text for teachers and practitioners of a Multiview approach to information analysis and design. It has matured and gained focus in this new edition' Gilbert Mansell, Head of Department of Multimedia and Information Systems, University of Huddersfield'A textbook for people intending to practice information systems analysis and design.' SciTech Book News

• Information Systems and Organization * What is Systems Analysis and Systems Design? * The Role of the Systems Planner or Systems Analyst * Selecting Planning and Development Tools * The Human Activity System: Making a Model * Information Modelling: Making a Workable System * Technical and Social Needs: The Balance * The Human-Computer Interface * Technical Aspects: What is Needed? * Total Design, Training, Hardware, Software and Implementation * Glossary, Appendices, Further Reading, Index