This book focuses on care provided by or on behalf of general practitioners, as they are the main providers of out-of-hours services. It provides evidence of an increasing disparity between the demands from patients and the expectations of doctors.
Part One: Choices and challenges 1. Setting the Scene 2. Balancing Demand and Supply in Out-of-Hours Care 3. A Framework of Models of Out-of-Hours General Practice Care Part Two: Models of organisation 4. Deputising Services 5. GP Out-of-Hours Co-operatives 6. GPs in A&E Departments 7. Nurse Telephone Consultation 8. Nurse-led Minor Injury Units 9. Responding to Patients with Particular Needs Part Three: Future directions 10. The Integration of Services 11. Assuring Quality 12. A Vision for the Future
