Gerry Mooney is Senior Lecturer in Social Policy and Staff Tutor in the Faculty of Social Sciences at The Open University. With Gill Scott he is co-editor of Exploring Social Policy in the 'New' Scotland, Policy Press 2005. He has also written widely on issues of class, the sociology of the city and social policy in the context of devolution.Alex Law is a Lecturer in Sociology at the University of Abertay Dundee. He has published in the areas of national identity, workplace restructuring, class, urban sociology, mass communications, and social theory.

"This is an important book. It reports the impact of pro-business policies on those who struggle on a daily basis to provide vital services in the midst of cuts, low pay and privatisation. But it also shows that those policies can be resisted. It deserves to be read by everyone who wants to know what the so-called 'reform' of public services is really about." Mark Serwotka, General Secretary, Public & Commercial Services Union

• New Labour, 'modernisation' and welfare worker resistance ~ Gerry Mooney and Alex Law; Strenuous welfarism: restructuring the welfare labour process ~ Alex Law and Gerry Mooney; A 'Third Way'? Industrial relations under New Labour ~ Peter Bain and Phil Taylor; Acts of distrust? The experiences of support workers in PFI hospital schemes ~ Sally Ruane; Control and resistance at the ward-face: contesting the nursing labour process ~ Peter Kennedy and Carole Kennedy; 'I didn't come into teaching for this!' The impact of the market on teacher professionalism ~ Henry Maitles; Ambiguities and resistance: academic labour and the commodification of higher education ~ Alex Law and Hazel Work; The paradox of professionalisation and degradation in welfare work: the case of nursery nurses ~ Gerry Mooney and Tricia McCafferty; Social work today: a profession worth fighting for? ~ Michael Lavalette; Working 'for' welfare in the grip of the 'Iron' Chancellor: modernisation and resistance in the Department for Work and Pensions ~ Tricia McCafferty and Gerry Mooney; Working in the non-profit sector: contract culture, partnership, compacts and the 'shadow state' ~ Lynne Poole; Beyond New Labour: work and resistance in the new welfare state ~ Alex Law and Gerry Mooney.

Gerry Mooney is Senior Lecturer in Social Policy and Staff Tutor in the Faculty of Social Sciences at The Open University. With Gill Scott he is co-editor of Exploring Social Policy in the 'New' Scotland, Policy Press 2005. He has also written widely on issues of class, the sociology of the city and social policy in the context of devolution.Alex Law is a Lecturer in Sociology at the University of Abertay Dundee. He has published in the areas of national identity, workplace restructuring, class, urban sociology, mass communications, and social theory.

"This is an important book. It reports the impact of pro-business policies on those who struggle on a daily basis to provide vital services in the midst of cuts, low pay and privatisation. But it also shows that those policies can be resisted. It deserves to be read by everyone who wants to know what the so-called 'reform' of public services is really about." Mark Serwotka, General Secretary, Public & Commercial Services Union

• New Labour, 'modernisation' and welfare worker resistance ~ Gerry Mooney and Alex Law; Strenuous welfarism: restructuring the welfare labour process ~ Alex Law and Gerry Mooney; A 'Third Way'? Industrial relations under New Labour ~ Peter Bain and Phil Taylor; Acts of distrust? The experiences of support workers in PFI hospital schemes ~ Sally Ruane; Control and resistance at the ward-face: contesting the nursing labour process ~ Peter Kennedy and Carole Kennedy; 'I didn't come into teaching for this!' The impact of the market on teacher professionalism ~ Henry Maitles; Ambiguities and resistance: academic labour and the commodification of higher education ~ Alex Law and Hazel Work; The paradox of professionalisation and degradation in welfare work: the case of nursery nurses ~ Gerry Mooney and Tricia McCafferty; Social work today: a profession worth fighting for? ~ Michael Lavalette; Working 'for' welfare in the grip of the 'Iron' Chancellor: modernisation and resistance in the Department for Work and Pensions ~ Tricia McCafferty and Gerry Mooney; Working in the non-profit sector: contract culture, partnership, compacts and the 'shadow state' ~ Lynne Poole; Beyond New Labour: work and resistance in the new welfare state ~ Alex Law and Gerry Mooney.

Gerry Mooney is Senior Lecturer in Social Policy and Staff Tutor in the Faculty of Social Sciences at The Open University. With Gill Scott he is co-editor of Exploring Social Policy in the 'New' Scotland, Policy Press 2005. He has also written widely on issues of class, the sociology of the city and social policy in the context of devolution.Alex Law is a Lecturer in Sociology at the University of Abertay Dundee. He has published in the areas of national identity, workplace restructuring, class, urban sociology, mass communications, and social theory.

"This is an important book. It reports the impact of pro-business policies on those who struggle on a daily basis to provide vital services in the midst of cuts, low pay and privatisation. But it also shows that those policies can be resisted. It deserves to be read by everyone who wants to know what the so-called 'reform' of public services is really about." Mark Serwotka, General Secretary, Public & Commercial Services Union

• New Labour, 'modernisation' and welfare worker resistance ~ Gerry Mooney and Alex Law; Strenuous welfarism: restructuring the welfare labour process ~ Alex Law and Gerry Mooney; A 'Third Way'? Industrial relations under New Labour ~ Peter Bain and Phil Taylor; Acts of distrust? The experiences of support workers in PFI hospital schemes ~ Sally Ruane; Control and resistance at the ward-face: contesting the nursing labour process ~ Peter Kennedy and Carole Kennedy; 'I didn't come into teaching for this!' The impact of the market on teacher professionalism ~ Henry Maitles; Ambiguities and resistance: academic labour and the commodification of higher education ~ Alex Law and Hazel Work; The paradox of professionalisation and degradation in welfare work: the case of nursery nurses ~ Gerry Mooney and Tricia McCafferty; Social work today: a profession worth fighting for? ~ Michael Lavalette; Working 'for' welfare in the grip of the 'Iron' Chancellor: modernisation and resistance in the Department for Work and Pensions ~ Tricia McCafferty and Gerry Mooney; Working in the non-profit sector: contract culture, partnership, compacts and the 'shadow state' ~ Lynne Poole; Beyond New Labour: work and resistance in the new welfare state ~ Alex Law and Gerry Mooney.