Total Quality In Information Systems And Technology

Inbunden, Engelska, 1996

1 502 kr

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Beskrivning

Breaking tradition in describing Information Technology (IT), also known as Information Systems (IS), this book sets its sights on educating business and technical personnel at all levels on how to bridge the communication and quality gap between their respective areas. Taking action before preliminary planning has taken place costs money, especially when it involves technology. Learn from the experts the time-saving, action-oriented techniques that disprove the tired, dated mind-set that has until now excluded technology from corporate planning.Properly applied, these techniques will transform your decisions into actions that result in the implementation of innovative technology-on time and within budget.Discover methods of blending the desires of technicians-who want the newest technology, often regardless of cost-with that of the business area, allowing both to work in harmony. Successful methods are illustrated.

Produktinformation

Utgivningsdatum:1996-06-18
Mått:152 x 229 x undefined mm
Vikt:564 g
Format:Inbunden
Språk:Engelska
Antal sidor:320
Förlag:Taylor & Francis Inc
ISBN:9781884015700

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Mer om författaren

Woodall\, Jack

Innehållsförteckning

Harnessing the Power of Information Technology Through Total QualityOverview of Technology, Quality and InformationThe Behavior of TechnologyThe Power of TechnologyThe Rise of Organizational Society, Management Theory and Total QualityThe Age of InformationThe Culture of ChangeNetworks, Satellites and SuperhighwaysThe Nexus of Information Technology and Total QualityUnderstanding the information Technology OrganizationRevolution and Evolution of ITInformation Technology Organizational FunctionsDescribing the IT ProfessionalInformation Technology InfrastructureExternal Support ConsiderationsExhibits: Skill Descriptions for IT ProfessionalsExercise: IT Professionals Vision and Mission SettingRole Information Technology PlaysIdentifying Technology Ground RulesCommon IT RolesIdentifying the IT CustomersTechnical Strategic PlanningBusiness Management and Technology InteractionInformation ArchitectureCommunicationSummaryOverview of Total QualityWhat Is Total QualityTotal Quality as a SystemHistory of Total QualityArticle: The Deming Prize vs. The Baldrige AwardThe House of QualitySystems and Total QualityThe Pillars of QualityThe Foundations and CornerstonesStrategic and Quality PlanningStrategy ManagementPolicy ManagementVoice of the CustomerVoice of the BusinessObjectives FormationProject Teams and MethodologyTeam BuildingVarious Team TypesDefining Preliminary Project CriteriaProject Development Methodology Cycle PhasesMeasuring and Estimating MethodsWhat Causes Projects to FailSummaryExercise: Four Steps for Developing Effective Teams"How-to" Techniques and ToolsDefinition of Techniques and ToolsConsiderations When Using Techniques and ToolsVarious Techniques and ToolsPeriodicals and NewspapersElectronic Data InterchangeWhat Is Electronic Data Interchange (EDI)EDI Users and Type ActivitiesWhere Does Information Technology Fit InWhat Is Needed to Implement EDIInternational ConsiderationsIs EDI For YouExhibits:1. EDI Organizations2. EDI Sources by IndustryCase Studies: Horror Stories and How to Avoid ThemThe Software Selection "Overkill"Everyone Has It-High Tech to Be High TechBusiness End-Users Not InvolvedA Question of Size and UpgradingReengineering Information SystemsThe Magic Software SolutionThe Software PurchaseGlossary of TermsIndex