Herbert Kaufman, now retired, was a professor of political science at Yale University and a senior fellow at the Brookings Institution. His other books include The Administrative Behavior of Federal Bureau Chiefs; Red Tape: Its Origins, Uses, and Abuses; Are Government Organizations Immortal?; and The Limits of Organizational Change.

'The best single account of forestry management remains Herbert Kaufman‘s The Forest Ranger: A Study in Administrative Behavior.' John J. DiIulio, Jr., University of Pennsylvania

• INTRODUCTION Chapter I: Subject and Approach The Rangers and Their Districts Method of Study The Plan of the Book PART ONE: Tendencies Toward Fragmentation Chapter II: The Size and Complexity of the Forest Service Job A Profile of the Forest Service The Pivotal Role of the Rangers: Executives, Planners, and Woodsmen The Thrust toward Disunity Chapter III: Challenges to Unity Problems of Internal Communication Behavioral Norms of Face-to-Face Work Groups 'Capture' of Field Officers by Local Populations Personal Preferences of Field Officers The Ideology of Decentralization Conclusion: The Impulse toward Disintegration PART TWO: Techniques of Integration Chapter IV: Procedural Devices for Preforming Decisions Authorization, Direction, and Prohibition Clearance and Dispute Settlement Financial and Workload Planning The Problem of Deviation from Preformed Decisions Chapter V: Detecting and Discouraging Deviation Reporting Official Diaries Furnishing Overhead Services Inspection Hearing Appeals by the Public Movement of Personnel Sanctions Feedback and Correction Chapter VI: Developing the Will and Capacity of Conform Selecting Men Who Fit Post-entry Training Building Identification with the Forest Service The Result: Voluntary Conformity CONCLUSION Chapter VII: Attainments and Dilemmas The Conquest of Centrifugal Tendencies The Strategies of Conquest The Hazards of Managerial Success Fragmentation, Integration, and the Study of Administration

Herbert Kaufman, now retired, was a professor of political science at Yale University and a senior fellow at the Brookings Institution. His other books include The Administrative Behavior of Federal Bureau Chiefs; Red Tape: Its Origins, Uses, and Abuses; Are Government Organizations Immortal?; and The Limits of Organizational Change.

'The best single account of forestry management remains Herbert Kaufman‘s The Forest Ranger: A Study in Administrative Behavior.' John J. DiIulio, Jr., University of Pennsylvania

• INTRODUCTION Chapter I: Subject and Approach The Rangers and Their Districts Method of Study The Plan of the Book PART ONE: Tendencies Toward Fragmentation Chapter II: The Size and Complexity of the Forest Service Job A Profile of the Forest Service The Pivotal Role of the Rangers: Executives, Planners, and Woodsmen The Thrust toward Disunity Chapter III: Challenges to Unity Problems of Internal Communication Behavioral Norms of Face-to-Face Work Groups 'Capture' of Field Officers by Local Populations Personal Preferences of Field Officers The Ideology of Decentralization Conclusion: The Impulse toward Disintegration PART TWO: Techniques of Integration Chapter IV: Procedural Devices for Preforming Decisions Authorization, Direction, and Prohibition Clearance and Dispute Settlement Financial and Workload Planning The Problem of Deviation from Preformed Decisions Chapter V: Detecting and Discouraging Deviation Reporting Official Diaries Furnishing Overhead Services Inspection Hearing Appeals by the Public Movement of Personnel Sanctions Feedback and Correction Chapter VI: Developing the Will and Capacity of Conform Selecting Men Who Fit Post-entry Training Building Identification with the Forest Service The Result: Voluntary Conformity CONCLUSION Chapter VII: Attainments and Dilemmas The Conquest of Centrifugal Tendencies The Strategies of Conquest The Hazards of Managerial Success Fragmentation, Integration, and the Study of Administration

Herbert Kaufman, now retired, was a professor of political science at Yale University and a senior fellow at the Brookings Institution. His other books include The Administrative Behavior of Federal Bureau Chiefs; Red Tape: Its Origins, Uses, and Abuses; Are Government Organizations Immortal?; and The Limits of Organizational Change.

'The best single account of forestry management remains Herbert Kaufman‘s The Forest Ranger: A Study in Administrative Behavior.' John J. DiIulio, Jr., University of Pennsylvania

• INTRODUCTION Chapter I: Subject and Approach The Rangers and Their Districts Method of Study The Plan of the Book PART ONE: Tendencies Toward Fragmentation Chapter II: The Size and Complexity of the Forest Service Job A Profile of the Forest Service The Pivotal Role of the Rangers: Executives, Planners, and Woodsmen The Thrust toward Disunity Chapter III: Challenges to Unity Problems of Internal Communication Behavioral Norms of Face-to-Face Work Groups 'Capture' of Field Officers by Local Populations Personal Preferences of Field Officers The Ideology of Decentralization Conclusion: The Impulse toward Disintegration PART TWO: Techniques of Integration Chapter IV: Procedural Devices for Preforming Decisions Authorization, Direction, and Prohibition Clearance and Dispute Settlement Financial and Workload Planning The Problem of Deviation from Preformed Decisions Chapter V: Detecting and Discouraging Deviation Reporting Official Diaries Furnishing Overhead Services Inspection Hearing Appeals by the Public Movement of Personnel Sanctions Feedback and Correction Chapter VI: Developing the Will and Capacity of Conform Selecting Men Who Fit Post-entry Training Building Identification with the Forest Service The Result: Voluntary Conformity CONCLUSION Chapter VII: Attainments and Dilemmas The Conquest of Centrifugal Tendencies The Strategies of Conquest The Hazards of Managerial Success Fragmentation, Integration, and the Study of Administration