This book is dedicated to the systematization and development of models, methods, and algorithms for queuing systems with correlated arrivals. After first setting up the basic tools needed for the study of queuing theory, the authors concentrate on complicated systems: multi-server systems with phase type distribution of service time or single-server queues with arbitrary distribution of service time or semi-Markovian service. They pay special attention to practically important retrial queues, tandem queues, and queues with unreliable servers. Mathematical models of networks and queuing systems are widely used for the study and optimization of various technical, physical, economic, industrial, and administrative systems, and this book will be valuable for researchers, graduate students, and practitioners in these domains.
