Dr. Sharan Srinivas is an Assistant Professor with a joint appointment in the Department of Industrial & Manufacturing Systems Engineering and the Department of Marketing at the University of Missouri. Dr. Srinivas received his Ph.D. in industrial engineering and operations research from Pennsylvania State University. He holds a Bachelor’s degree in industrial engineering from College of Engineering, Guindy, Anna University, India, a MS in industrial and systems engineering from Binghamton University, State University of New York (SUNY), and a MEng. in industrial engineering and operations research from the Pennsylvania State University.Dr. Srinivas' area of specialization is data analytics and operations research with research interests in healthcare operations management, logistics, smart service systems, and supply chain. He has been an investigator on industry-based research projects. He has published over 20 scholarly articles in journals and his research work hasappeared in leading journals such as Computers and Industrial Engineering, Expert Systems with Applications, Transportation Research Part C: Emerging Technologies, Transportation Research Part E: Logistics and Transportation Review, International Journal of Medical Informatics. Dr. Srinivas has taught undergraduate, graduate, and MBA level courses that include topics pertaining to data analytics, machine learning, simulation, service systems, and supply chain optimization. He is also an active member of INFORMS and IISE professional societies, and has served numerous times as a session chair in their annual conferences. Dr. Srinivas is a certified six sigma black belt and recipient of multiple awards (INFORMS Koopman prize, Winemiller Excellence Award, Richard Wallace Faculty Grant, Penn State Doctoral Fellowship, Service Enterprise Engineering Fellowship). Dr. Suchithra Rajendran is an Assistant Professor with a joint appointment in the Departmentof Industrial and Manufacturing Systems Engineering and the Department of Marketing at the University of Missouri, Columbia, USA. Prior to that, she served as a consultant for many private and public organizations on various collaborative projects. She holds a Bachelor's degree in industrial engineering from Anna University in India. Her graduate degrees are from the Pennsylvania State University, where she received a M.S. and a Ph.D. in industrial engineering and operations research.Dr. Rajendran's research interests include healthcare systems engineering, big data analytics, multiple criteria decision-making, and quality assurance. She is a Penn State National Science Foundation Center for Health Organization Transformation (NSF-CHOT) scholar, Service Enterprise Engineering fellow and also a recipient of the Richard Wallace Faculty Incentive Grant and DAAD-WISE Fellowship.Prof. Dr. Hans Ziegler held the Chair for Production, Operations and Logistics Management in the School of Business, Economics and Information Systems at the University of Passau, Germany. He received a diploma in industrial engineering from the University of Karlsruhe (TH), Germany (now called Karlsruhe Institute of Technology), a doctoral degree in business and economics and a post-doctoral habilitation in business, both from the University of Paderborn, Germany. He had been on the faculty of the University of Paderborn and the Technical University of Darmstadt, Germany, before moving to the University of Passau. He has research interests in production, operations and logistics management. Professor Ziegler has published over 60 articles in peer-reviewed journals, conference proceedings and books.

• An Overview of Decisions, Performance and Analytics in Supply Chain Management.- Intelligent Digital Supply Chains.- Product Life Cycle Optimization Model for Closed Loop Supply Chain Network Design.- Supply Chain Risk Management in Indian Manufacturing Industries: An Empirical Study and a Fuzzy Approach.- Improving Service Supply Chain of Internet Services by Analyzing Online Customer Reviews.- An Integrated Problem of Production Scheduling and Transportation in a Two-Stage Supply Chain with Carbon Emission Consideration.- A Simulation-Based Evaluation of Drone Integrated Delivery Strategies for Improving Pharmaceutical Service.- Pro-Active Strategies in Online Routing.- Prescriptive Analytics for Dynamic Real Time Scheduling of Diffusion Furnaces.

Dr. Sharan Srinivas is an Assistant Professor with a joint appointment in the Department of Industrial & Manufacturing Systems Engineering and the Department of Marketing at the University of Missouri. Dr. Srinivas received his Ph.D. in industrial engineering and operations research from Pennsylvania State University. He holds a Bachelor’s degree in industrial engineering from College of Engineering, Guindy, Anna University, India, a MS in industrial and systems engineering from Binghamton University, State University of New York (SUNY), and a MEng. in industrial engineering and operations research from the Pennsylvania State University.Dr. Srinivas' area of specialization is data analytics and operations research with research interests in healthcare operations management, logistics, smart service systems, and supply chain. He has been an investigator on industry-based research projects. He has published over 20 scholarly articles in journals and his research work hasappeared in leading journals such as Computers and Industrial Engineering, Expert Systems with Applications, Transportation Research Part C: Emerging Technologies, Transportation Research Part E: Logistics and Transportation Review, International Journal of Medical Informatics. Dr. Srinivas has taught undergraduate, graduate, and MBA level courses that include topics pertaining to data analytics, machine learning, simulation, service systems, and supply chain optimization. He is also an active member of INFORMS and IISE professional societies, and has served numerous times as a session chair in their annual conferences. Dr. Srinivas is a certified six sigma black belt and recipient of multiple awards (INFORMS Koopman prize, Winemiller Excellence Award, Richard Wallace Faculty Grant, Penn State Doctoral Fellowship, Service Enterprise Engineering Fellowship). Dr. Suchithra Rajendran is an Assistant Professor with a joint appointment in the Departmentof Industrial and Manufacturing Systems Engineering and the Department of Marketing at the University of Missouri, Columbia, USA. Prior to that, she served as a consultant for many private and public organizations on various collaborative projects. She holds a Bachelor's degree in industrial engineering from Anna University in India. Her graduate degrees are from the Pennsylvania State University, where she received a M.S. and a Ph.D. in industrial engineering and operations research.Dr. Rajendran's research interests include healthcare systems engineering, big data analytics, multiple criteria decision-making, and quality assurance. She is a Penn State National Science Foundation Center for Health Organization Transformation (NSF-CHOT) scholar, Service Enterprise Engineering fellow and also a recipient of the Richard Wallace Faculty Incentive Grant and DAAD-WISE Fellowship.Prof. Dr. Hans Ziegler held the Chair for Production, Operations and Logistics Management in the School of Business, Economics and Information Systems at the University of Passau, Germany. He received a diploma in industrial engineering from the University of Karlsruhe (TH), Germany (now called Karlsruhe Institute of Technology), a doctoral degree in business and economics and a post-doctoral habilitation in business, both from the University of Paderborn, Germany. He had been on the faculty of the University of Paderborn and the Technical University of Darmstadt, Germany, before moving to the University of Passau. He has research interests in production, operations and logistics management. Professor Ziegler has published over 60 articles in peer-reviewed journals, conference proceedings and books.

• An Overview of Decisions, Performance and Analytics in Supply Chain Management.- Intelligent Digital Supply Chains.- Product Life Cycle Optimization Model for Closed Loop Supply Chain Network Design.- Supply Chain Risk Management in Indian Manufacturing Industries: An Empirical Study and a Fuzzy Approach.- Improving Service Supply Chain of Internet Services by Analyzing Online Customer Reviews.- An Integrated Problem of Production Scheduling and Transportation in a Two-Stage Supply Chain with Carbon Emission Consideration.- A Simulation-Based Evaluation of Drone Integrated Delivery Strategies for Improving Pharmaceutical Service.- Pro-Active Strategies in Online Routing.- Prescriptive Analytics for Dynamic Real Time Scheduling of Diffusion Furnaces.

Dr. Sharan Srinivas is an Assistant Professor with a joint appointment in the Department of Industrial & Manufacturing Systems Engineering and the Department of Marketing at the University of Missouri. Dr. Srinivas received his Ph.D. in industrial engineering and operations research from Pennsylvania State University. He holds a Bachelor’s degree in industrial engineering from College of Engineering, Guindy, Anna University, India, a MS in industrial and systems engineering from Binghamton University, State University of New York (SUNY), and a MEng. in industrial engineering and operations research from the Pennsylvania State University.Dr. Srinivas' area of specialization is data analytics and operations research with research interests in healthcare operations management, logistics, smart service systems, and supply chain. He has been an investigator on industry-based research projects. He has published over 20 scholarly articles in journals and his research work hasappeared in leading journals such as Computers and Industrial Engineering, Expert Systems with Applications, Transportation Research Part C: Emerging Technologies, Transportation Research Part E: Logistics and Transportation Review, International Journal of Medical Informatics. Dr. Srinivas has taught undergraduate, graduate, and MBA level courses that include topics pertaining to data analytics, machine learning, simulation, service systems, and supply chain optimization. He is also an active member of INFORMS and IISE professional societies, and has served numerous times as a session chair in their annual conferences. Dr. Srinivas is a certified six sigma black belt and recipient of multiple awards (INFORMS Koopman prize, Winemiller Excellence Award, Richard Wallace Faculty Grant, Penn State Doctoral Fellowship, Service Enterprise Engineering Fellowship). Dr. Suchithra Rajendran is an Assistant Professor with a joint appointment in the Departmentof Industrial and Manufacturing Systems Engineering and the Department of Marketing at the University of Missouri, Columbia, USA. Prior to that, she served as a consultant for many private and public organizations on various collaborative projects. She holds a Bachelor's degree in industrial engineering from Anna University in India. Her graduate degrees are from the Pennsylvania State University, where she received a M.S. and a Ph.D. in industrial engineering and operations research.Dr. Rajendran's research interests include healthcare systems engineering, big data analytics, multiple criteria decision-making, and quality assurance. She is a Penn State National Science Foundation Center for Health Organization Transformation (NSF-CHOT) scholar, Service Enterprise Engineering fellow and also a recipient of the Richard Wallace Faculty Incentive Grant and DAAD-WISE Fellowship.Prof. Dr. Hans Ziegler held the Chair for Production, Operations and Logistics Management in the School of Business, Economics and Information Systems at the University of Passau, Germany. He received a diploma in industrial engineering from the University of Karlsruhe (TH), Germany (now called Karlsruhe Institute of Technology), a doctoral degree in business and economics and a post-doctoral habilitation in business, both from the University of Paderborn, Germany. He had been on the faculty of the University of Paderborn and the Technical University of Darmstadt, Germany, before moving to the University of Passau. He has research interests in production, operations and logistics management. Professor Ziegler has published over 60 articles in peer-reviewed journals, conference proceedings and books.

• An Overview of Decisions, Performance and Analytics in Supply Chain Management.- Intelligent Digital Supply Chains.- Product Life Cycle Optimization Model for Closed Loop Supply Chain Network Design.- Supply Chain Risk Management in Indian Manufacturing Industries: An Empirical Study and a Fuzzy Approach.- Improving Service Supply Chain of Internet Services by Analyzing Online Customer Reviews.- An Integrated Problem of Production Scheduling and Transportation in a Two-Stage Supply Chain with Carbon Emission Consideration.- A Simulation-Based Evaluation of Drone Integrated Delivery Strategies for Improving Pharmaceutical Service.- Pro-Active Strategies in Online Routing.- Prescriptive Analytics for Dynamic Real Time Scheduling of Diffusion Furnaces.