This book constitutes the thoroughly refereed proceedings of the 15th International Conference on Software Technologies, ICSOFT 2020, which was held virtually due to the Covid-19 pandemic. 

The 12 revised full papers were carefully reviewed and selected from 95 submissions. The papers deal with the following topics: business process modelling; IT service management; interoperability and service-oriented architecture; project management software; scheduling and estimating; software metrics; requirements elicitation and specification; software and systems integration among others.

This book constitutes the thoroughly refereed proceedings of the 15th International Conference on Software Technologies, ICSOFT 2020, which was held virtually due to the Covid-19 pandemic. 

The 12 revised full papers were carefully reviewed and selected from 95 submissions. The papers deal with the following topics: business process modelling; IT service management; interoperability and service-oriented architecture; project management software; scheduling and estimating; software metrics; requirements elicitation and specification; software and systems integration among others.