Ingrid L. Potgieter is a Professor in Human Resource Management at the Department of Human Resource Management at UNISA. She is a registered industrial psychologist at the Health Professions Council of South Africa (HPCSA) since 2009 and also a registered human resource practitioner and the South African board for people practices (SABPP). Ingrid Potgieter completed her Mcom degree in Human Resource Management and Industrial Psychology in 2009 at the University of Pretoria. She completed her Dcom Industrial Psychology degree at Unisa in 2012. She is also an author and co-author of several published articles in local and international journals. She presented several papers at national and international conferences. Ingrid Potgieter is a section editor for the South African Journal of Industrial Psychology and edited and co-edited a number of scholarly books published by an international publisher. She is further selected as the vice chair for the SABPP HR Research Initiative Committee (HRRI). Nadia Ferreira is a Professor in Human Resource Management at the Department of Human Resource Management at the University of South Africa, Pretoria, South Africa. She is a registered human resource practitioner with the South African Board for People Practices (SABPP) and a NRF-rated researcher. Her research interests include issues of organisational psychology, career adaptability, organisational commitment, job embeddedness, and career and retention psychology in multicultural work contexts. Since 2019 Ferreira has been a section editor for the South African Journal of Industrial Psychology. She has published in numerous accredited academic journals and has edited, co-authored and contributed to chapters to scholarly books locally and internationally on the themes of human resource management, retention and career wellbeing. Ferreira has presented numerous academic papers at national and international conferences.

• 1 Introductory Chapter: Conceptualising human resource management in the context of the new normal.- PART I: Critical issues in understanding the dynamics of strategic human resource management.- 2  Reinventing strategic human resource management.- 3 The COVID-19 pandemic: Managing unplanned change as the new normal in the workplace.- 4 Designing work for humans: A revised consumer experience-based approach towards people management practices.- 5 Novel tools and new challenges to HRM communicational practices (and the increasingly important social role of the manager).- 6  The new normal: Managing virtual working from a human resources perspective.- 7 Remuneration in the new normal.- 8  Remuneration strategies in the new normal.- PART II: Critical issues in understanding the impact of the new normal on the psychology of employees.- 9 Wellbeing in a post-pandemic world: A psychological perspective.- 10 Working remotely in the new normal: towards a conceptual framework for managing employee wellbeing.- 11 Agile coping in the new normal post covid career space: does your cognitive orientation matter?.- 12  Employees’ mental health promotion using peer support model in the new normal.- 13 Managing employees’ career status in relations to organisational commitment and career adaptability.- 14 Humanizing workplaces and enabling abilities: An inclusive approach to the new normal (re-normalizing together).- PART III: Impact of new normal on individuals with special needs.- 15 Context of digitalized employment for older adults with autism spectrum disorder in the new normal.- 16 Working with individuals with multiple sclerosis during the new normal.- 17 Human Resource Considerations for Supporting Employees with Neurological Disorders: Multiple Sclerosis and Spinal Cord Injury.- PARTIV: Integration and Conclusion.- 18 Reflection on the impact of the new normal on the management of human resources.

Ingrid L. Potgieter is a Professor in Human Resource Management at the Department of Human Resource Management at UNISA. She is a registered industrial psychologist at the Health Professions Council of South Africa (HPCSA) since 2009 and also a registered human resource practitioner and the South African board for people practices (SABPP). Ingrid Potgieter completed her Mcom degree in Human Resource Management and Industrial Psychology in 2009 at the University of Pretoria. She completed her Dcom Industrial Psychology degree at Unisa in 2012. She is also an author and co-author of several published articles in local and international journals. She presented several papers at national and international conferences. Ingrid Potgieter is a section editor for the South African Journal of Industrial Psychology and edited and co-edited a number of scholarly books published by an international publisher. She is further selected as the vice chair for the SABPP HR Research Initiative Committee (HRRI). Nadia Ferreira is a Professor in Human Resource Management at the Department of Human Resource Management at the University of South Africa, Pretoria, South Africa. She is a registered human resource practitioner with the South African Board for People Practices (SABPP) and a NRF-rated researcher. Her research interests include issues of organisational psychology, career adaptability, organisational commitment, job embeddedness, and career and retention psychology in multicultural work contexts. Since 2019 Ferreira has been a section editor for the South African Journal of Industrial Psychology. She has published in numerous accredited academic journals and has edited, co-authored and contributed to chapters to scholarly books locally and internationally on the themes of human resource management, retention and career wellbeing. Ferreira has presented numerous academic papers at national and international conferences.

• 1 Introductory Chapter: Conceptualising human resource management in the context of the new normal.- PART I: Critical issues in understanding the dynamics of strategic human resource management.- 2  Reinventing strategic human resource management.- 3 The COVID-19 pandemic: Managing unplanned change as the new normal in the workplace.- 4 Designing work for humans: A revised consumer experience-based approach towards people management practices.- 5 Novel tools and new challenges to HRM communicational practices (and the increasingly important social role of the manager).- 6  The new normal: Managing virtual working from a human resources perspective.- 7 Remuneration in the new normal.- 8  Remuneration strategies in the new normal.- PART II: Critical issues in understanding the impact of the new normal on the psychology of employees.- 9 Wellbeing in a post-pandemic world: A psychological perspective.- 10 Working remotely in the new normal: towards a conceptual framework for managing employee wellbeing.- 11 Agile coping in the new normal post covid career space: does your cognitive orientation matter?.- 12  Employees’ mental health promotion using peer support model in the new normal.- 13 Managing employees’ career status in relations to organisational commitment and career adaptability.- 14 Humanizing workplaces and enabling abilities: An inclusive approach to the new normal (re-normalizing together).- PART III: Impact of new normal on individuals with special needs.- 15 Context of digitalized employment for older adults with autism spectrum disorder in the new normal.- 16 Working with individuals with multiple sclerosis during the new normal.- 17 Human Resource Considerations for Supporting Employees with Neurological Disorders: Multiple Sclerosis and Spinal Cord Injury.- PARTIV: Integration and Conclusion.- 18 Reflection on the impact of the new normal on the management of human resources.

Ingrid L. Potgieter is a Professor in Human Resource Management at the Department of Human Resource Management at UNISA. She is a registered industrial psychologist at the Health Professions Council of South Africa (HPCSA) since 2009 and also a registered human resource practitioner and the South African board for people practices (SABPP). Ingrid Potgieter completed her Mcom degree in Human Resource Management and Industrial Psychology in 2009 at the University of Pretoria. She completed her Dcom Industrial Psychology degree at Unisa in 2012. She is also an author and co-author of several published articles in local and international journals. She presented several papers at national and international conferences. Ingrid Potgieter is a section editor for the South African Journal of Industrial Psychology and edited and co-edited a number of scholarly books published by an international publisher. She is further selected as the vice chair for the SABPP HR Research Initiative Committee (HRRI). Nadia Ferreira is a Professor in Human Resource Management at the Department of Human Resource Management at the University of South Africa, Pretoria, South Africa. She is a registered human resource practitioner with the South African Board for People Practices (SABPP) and a NRF-rated researcher. Her research interests include issues of organisational psychology, career adaptability, organisational commitment, job embeddedness, and career and retention psychology in multicultural work contexts. Since 2019 Ferreira has been a section editor for the South African Journal of Industrial Psychology. She has published in numerous accredited academic journals and has edited, co-authored and contributed to chapters to scholarly books locally and internationally on the themes of human resource management, retention and career wellbeing. Ferreira has presented numerous academic papers at national and international conferences.

• 1 Introductory Chapter: Conceptualising human resource management in the context of the new normal.- PART I: Critical issues in understanding the dynamics of strategic human resource management.- 2  Reinventing strategic human resource management.- 3 The COVID-19 pandemic: Managing unplanned change as the new normal in the workplace.- 4 Designing work for humans: A revised consumer experience-based approach towards people management practices.- 5 Novel tools and new challenges to HRM communicational practices (and the increasingly important social role of the manager).- 6  The new normal: Managing virtual working from a human resources perspective.- 7 Remuneration in the new normal.- 8  Remuneration strategies in the new normal.- PART II: Critical issues in understanding the impact of the new normal on the psychology of employees.- 9 Wellbeing in a post-pandemic world: A psychological perspective.- 10 Working remotely in the new normal: towards a conceptual framework for managing employee wellbeing.- 11 Agile coping in the new normal post covid career space: does your cognitive orientation matter?.- 12  Employees’ mental health promotion using peer support model in the new normal.- 13 Managing employees’ career status in relations to organisational commitment and career adaptability.- 14 Humanizing workplaces and enabling abilities: An inclusive approach to the new normal (re-normalizing together).- PART III: Impact of new normal on individuals with special needs.- 15 Context of digitalized employment for older adults with autism spectrum disorder in the new normal.- 16 Working with individuals with multiple sclerosis during the new normal.- 17 Human Resource Considerations for Supporting Employees with Neurological Disorders: Multiple Sclerosis and Spinal Cord Injury.- PARTIV: Integration and Conclusion.- 18 Reflection on the impact of the new normal on the management of human resources.