Katja Lindqvist, PhD, is associate professor and senior lecturer at the Department of Service Studies at Lund University, Sweden. Her research centres around cultural and heritage management, cultural policy and governance of the arts. She recently published the title Cultural and Creative Industries Policymaking with Palgrave Macmillan.

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• Chapter 1: Introduction.- Chapter 2: Competence and competence management.- Chapter 3: The strategic context of service and competence development at museums.- Chapter 4: Competence management at four museums in Sweden.- Chapter 5: Professionalisation of museum managers.- Chapter 6: Collaborative competence in museums.- Chapter 7: Conclusions.

Katja Lindqvist, PhD, is associate professor and senior lecturer at the Department of Service Studies at Lund University, Sweden. Her research centres around cultural and heritage management, cultural policy and governance of the arts. She recently published the title Cultural and Creative Industries Policymaking with Palgrave Macmillan.

Select Guide Rating

• Chapter 1: Introduction.- Chapter 2: Competence and competence management.- Chapter 3: The strategic context of service and competence development at museums.- Chapter 4: Competence management at four museums in Sweden.- Chapter 5: Professionalisation of museum managers.- Chapter 6: Collaborative competence in museums.- Chapter 7: Conclusions.

Katja Lindqvist, PhD, is associate professor and senior lecturer at the Department of Service Studies at Lund University, Sweden. Her research centres around cultural and heritage management, cultural policy and governance of the arts. She recently published the title Cultural and Creative Industries Policymaking with Palgrave Macmillan.

Select Guide Rating

• Chapter 1: Introduction.- Chapter 2: Competence and competence management.- Chapter 3: The strategic context of service and competence development at museums.- Chapter 4: Competence management at four museums in Sweden.- Chapter 5: Professionalisation of museum managers.- Chapter 6: Collaborative competence in museums.- Chapter 7: Conclusions.