Schahram Dustdar is Full Professor of Computer Science and head of the Distributed Systems Group at the TU Wien, Austria. He is an  Associate Editor of IEEE Transactions on Services Computing, ACM Transactions on the Web, and ACM Transactions on Internet Technology and  on the editorial board of IEEE Internet Computing and IEEE Computer; and Editor-in-Chief of Computing (Springer). He is recipient of the ACM Distinguished Scientist award (2009), the IBM Faculty Award (2012), a member of the Academia Europaea: The Academy of Europe, and an IEEE Fellow (2016).Stefan Nastić is a postdoctoral researcher at the Distributed Systems Group, TU Wien. His research interests include Smart City Governance, Internet of Things/Cyber-Physical Systems and Cloud Computing. Currently he is working on SMART-FI, which is EU ERA-NET funded project, with the main focus on developing a comprehensive Smart City platform.Ognjen Šćekić is a researcher at the Distributed Systems Group, TU Wien, where he has obtained his PhD in the area of socio-technical systems, with particular focus on incentive management and programming models for human-based services. His research interests include distributed and parallel computing, and hybrid collective adaptive systems (hCAS).

• 1 Introduction to Smart Cities and a Vision of Cyber-Human Cities.- 2 State Of The Art & Related Work.- 3 Provisioning Smart City Infrastructure.- 4 Middleware for Utility-based Provisioning of Smart City Infrastructure.- 5 Governing Smart City Systems.- 6 State of the Art & Related Work.- 7 Programmatic Management of Human Coordination and Collaboration Activities.- 8 Incentive Management.- 9 A Road Map to the Cyber-Human Smart City.

Schahram Dustdar is Full Professor of Computer Science and head of the Distributed Systems Group at the TU Wien, Austria. He is an  Associate Editor of IEEE Transactions on Services Computing, ACM Transactions on the Web, and ACM Transactions on Internet Technology and  on the editorial board of IEEE Internet Computing and IEEE Computer; and Editor-in-Chief of Computing (Springer). He is recipient of the ACM Distinguished Scientist award (2009), the IBM Faculty Award (2012), a member of the Academia Europaea: The Academy of Europe, and an IEEE Fellow (2016).Stefan Nastić is a postdoctoral researcher at the Distributed Systems Group, TU Wien. His research interests include Smart City Governance, Internet of Things/Cyber-Physical Systems and Cloud Computing. Currently he is working on SMART-FI, which is EU ERA-NET funded project, with the main focus on developing a comprehensive Smart City platform.Ognjen Šćekić is a researcher at the Distributed Systems Group, TU Wien, where he has obtained his PhD in the area of socio-technical systems, with particular focus on incentive management and programming models for human-based services. His research interests include distributed and parallel computing, and hybrid collective adaptive systems (hCAS).

• 1 Introduction to Smart Cities and a Vision of Cyber-Human Cities.- 2 State Of The Art & Related Work.- 3 Provisioning Smart City Infrastructure.- 4 Middleware for Utility-based Provisioning of Smart City Infrastructure.- 5 Governing Smart City Systems.- 6 State of the Art & Related Work.- 7 Programmatic Management of Human Coordination and Collaboration Activities.- 8 Incentive Management.- 9 A Road Map to the Cyber-Human Smart City.

Schahram Dustdar is Full Professor of Computer Science and head of the Distributed Systems Group at the TU Wien, Austria. He is an  Associate Editor of IEEE Transactions on Services Computing, ACM Transactions on the Web, and ACM Transactions on Internet Technology and  on the editorial board of IEEE Internet Computing and IEEE Computer; and Editor-in-Chief of Computing (Springer). He is recipient of the ACM Distinguished Scientist award (2009), the IBM Faculty Award (2012), a member of the Academia Europaea: The Academy of Europe, and an IEEE Fellow (2016).Stefan Nastić is a postdoctoral researcher at the Distributed Systems Group, TU Wien. His research interests include Smart City Governance, Internet of Things/Cyber-Physical Systems and Cloud Computing. Currently he is working on SMART-FI, which is EU ERA-NET funded project, with the main focus on developing a comprehensive Smart City platform.Ognjen Šćekić is a researcher at the Distributed Systems Group, TU Wien, where he has obtained his PhD in the area of socio-technical systems, with particular focus on incentive management and programming models for human-based services. His research interests include distributed and parallel computing, and hybrid collective adaptive systems (hCAS).

• 1 Introduction to Smart Cities and a Vision of Cyber-Human Cities.- 2 State Of The Art & Related Work.- 3 Provisioning Smart City Infrastructure.- 4 Middleware for Utility-based Provisioning of Smart City Infrastructure.- 5 Governing Smart City Systems.- 6 State of the Art & Related Work.- 7 Programmatic Management of Human Coordination and Collaboration Activities.- 8 Incentive Management.- 9 A Road Map to the Cyber-Human Smart City.