Systems and Software Quality

Dr. Martin J. WieczorekMartin Wieczorek joined SQS Software Quality Systems AG in March 1995. Since then he was appointed to various roles and responsibilities within SQS Group, e.g., Head of Business Unit ‘Telecommunications, E-Commerce and Public’ responsible for sales and delivery, Head of Market Unit ‘Public’ responsible for business development and Director ‘Research and Innovation’ responsible for service management and service innovation in SQS Group.He has more than 30 years of experience in the fields of software and systems development, quality assurance and testing, quality and risk management, and process improvement. He is experienced in national and international projects and customers like Deutsche Telekom, Public Sector in Germany or Switzerland and NATO. As a software engineer he also participated in international space projects like D1-Mission in the German Space Operations Centre. He also has considerable expertise in training IT professionals and educating students at various universities. He still coaches students in their Bachelor and Master theses.Martin Wieczorek got his PhD from Radboud University Nijmegen, The Netherlands, in 1994 with his thesis ‘Locative Temporal Logic and Distributed Real-Time Systems – Specification’.Diederik (Dik) VosDik Vos has been CEO of SQS Software Quality Systems AG since October 2012. He is responsible for the company's strategy and the management of the Group Management Board.Dik Vos was appointed to the SQS Management Board in March 2011 and started in SQS as COO, responsible for global sales and operations. In this role, he focused on driving forward company growth and improving the operational excellence of the global SQS Group.He has considerable expertise in the field of Managed Services, IT Services and Management Consulting. As an internationally experienced manager he demonstrated an ability to drive change within organizations, developing them into profitable companies while increasing customer satisfaction. He previously held senior management positions in AT&T, Lucent Technologies, AVAYA and International Network Services.Heinz BonsHeinz Bons is working in the area of Software development and maintenance since 40 years, mainly in the fields of quality management, quality assurance and testing. He gained detailed theoretical, operational as well as management experience in these fields. He is co-author of one of the first books in German on quality assurance and testing in the software lifecycle (published in 1982).After his studies at the University of Cologne he was a scientific employee at the University inter alia in the field of quality assurance and testing. He is a specialized consultant for these topics since 1981. Heinz Bons is co-founder of SQS Software Quality Systems AG (formerly called ‘SQS Gesellschaft für Software-Qualitätssicherung’). He was Managing Director and Board Member of SQS for about 25 years. Today he is principal consultant at SQS working in defining, implementing, coaching and improving processes, methods and techniques for testing as well as quality management and quality assurance.

From the book reviews: "The authors' intent is to help organizations achieve a level of quality in their software-based solutions that the market will reward and that will mitigate the organization's risks. ... The book's clearly established relevance to numerous referenced standards and links to real experiences are what will be of interest to program- and project-level managers of professional SBS/ICTS development, operation, and maintenance, as well as to advanced students interested in quality assurance." (Vladan Jovanovic, Computing Reviews, November, 2014)

• Forewords.- Preface.- Introduction.- What is right software and systems quality?.- How can we establish right quality at an enterprise level.- How can we implement a framework for right quality.- Right quality promoting industrialisation.- Appendix.- Glossary.- References.