Quick Guide ISO 20121 – Sustainability Management in the Event Industry

This book provides a practical and concise guide to establishing a sustainable event management system in your organization step by step.Sustainability has long been a key factor for the future of the event industry. The international standard ISO 20121 offers a clear framework for this, but implementing this abstract set of rules remains a challenge for many companies.Using concrete examples from the industry and tried‑and‑tested practical recommendations, the authors explain how to translate the standard into day‑to‑day business operations—from the fundamentals of the PDCA cycle, to leadership, planning, and operations, all the way to real‑world applications across different trades.A resource for managing directors, sustainability officers, and quality managers who are ready to finally begin implementing the standard—boosting competitiveness and achieving lasting impact in the event industry.