Graduate psychologist Heidrun Schüler-Lubienetzki and graduate engineer Ulf Lubienetzki have been working with people in various professional constellations for more than two decades. In their work as coaches, trainers and consultants, the core of their work is always about topics that concern the communication and interaction of people. Heidrun Schüler-Lubienetzki and Ulf Lubienetzki are happy to pass on their experience and knowledge to their readers as multiple technical and textbook authors.

• Introduction.- Moderation?! What is it?- More than two people are involved in the moderation process.- Always one step at a time.- Special settings and challenges of moderation.- Overall summary in keywords.

Graduate psychologist Heidrun Schüler-Lubienetzki and graduate engineer Ulf Lubienetzki have been working with people in various professional constellations for more than two decades. In their work as coaches, trainers and consultants, the core of their work is always about topics that concern the communication and interaction of people. Heidrun Schüler-Lubienetzki and Ulf Lubienetzki are happy to pass on their experience and knowledge to their readers as multiple technical and textbook authors.

• Introduction.- Moderation?! What is it?- More than two people are involved in the moderation process.- Always one step at a time.- Special settings and challenges of moderation.- Overall summary in keywords.

Graduate psychologist Heidrun Schüler-Lubienetzki and graduate engineer Ulf Lubienetzki have been working with people in various professional constellations for more than two decades. In their work as coaches, trainers and consultants, the core of their work is always about topics that concern the communication and interaction of people. Heidrun Schüler-Lubienetzki and Ulf Lubienetzki are happy to pass on their experience and knowledge to their readers as multiple technical and textbook authors.

• Introduction.- Moderation?! What is it?- More than two people are involved in the moderation process.- Always one step at a time.- Special settings and challenges of moderation.- Overall summary in keywords.