Alfred Zimmermann is Professor at Reutlingen University, Germany. He is Director of Research and Speaker of the Doctoral Program for Services Computing at the Herman Hollerith Center, Boeblingen, Germany. His research is focused on digital transformation and digital enterprise architecture with decision analytics in close relationship with digital strategy and governance, software architecture and engineering, artificial intelligence, data analytics, Internet of Things, services computing, and cloud computing. He graduated in Medical Informatics at the University of Heidelberg, Germany, and obtained his Ph.D. in Informatics from the University of Stuttgart, Germany. Besides his academic experience, he has a strong practical background as Technology Manager and Leading Consultant at Daimler AG, Germany. He keeps academic relations of his home university to the German Computer Science Society (GI), the Association for Computing Machinery (ACM) and the IEEE, where he is part of specific research groups, programs, and initiatives. He serves in different editorial boards and program committees and publishes results from his research at conferences, workshops, as well as in books and journals. Additionally, he supports industrial cooperation research projects and public research programs. Robert J. Howlett is Executive Chair of KES International, a non-profit organization that facilitates knowledge transfer and the dissemination of research results in areas including intelligent systems, sustainability, and knowledge transfer. He is Visiting Professor at Bournemouth University in the UK. His technical expertise is in the use of intelligent systems to solve industrial problems. He has been successful in applying artificial intelligence, machine learning, and related technologies to sustainability and renewable energy systems; condition monitoring, diagnostic tools and systems; and automotive electronics and engine management systems. His current research work is focussed on the use of smart microgrids to achieve reduced energy costs and lower carbon emissions in areas such as housing and protected horticulture. Dr. Lakhmi C. Jain received his Ph.D., M.E., B.E.(Hons) from the University of Technology Sydney, Australia, and Liverpool Hope University, UK, and is Fellow of Engineers Australia. Professor Jain serves the KES International for providing a professional community the opportunities for publications, knowledge exchange, cooperation, and teaming. Involving around 5,000 researchers drawn from universities and companies worldwide, KES facilitates international cooperation and generates synergy in teaching and research. KES regularly provides networking opportunities for professional community through one of the largest conferences of its kind in the area of KES. Rainer Schmidt is Professor of Business Information Systems at Munich University of Applied Sciences. Heholds a Ph.D. (KIT Karlsruhe) and an engineering degree in Computer Science. His current research areas include artificial intelligence, social information systems, business process management, and the integration of these themes. Dr. Schmidt has successfully directed several successful projects in the field of artificial intelligence. They include the detection of exceptional situations and their management in data centers, the automatic configuration of services according to objectives such as reliability and energy efficiency, and the structural analysis and optimization of IT systems. Rainer Schmidt is co-organizer of the BPMDS working conference at CAISE, the BPMS2 workshop series at BPM'08 to BPM’19, the SoEA4EE workshop series at EDOC since 2009, the IDEA workshop series at BIS, associate editor at WI 2017, and a member of the program committee of several workshops and conferences. Rainer Schmidt is serving on the editorial boards of International Journal of Information Systemsin the Service Sector, and International Journal on Advances in Internet Technology. He has industrial experience as a management consultant and researcher. In 2018 he was awarded the Oskar von Miller Prize as the best researcher at Munich University of Applied Sciences. Rainer Schmidt applies his research in a number of projects and cooperation with industry.

Alfred Zimmermann is Professor at Reutlingen University, Germany. He is Director of Research and Speaker of the Doctoral Program for Services Computing at the Herman Hollerith Center, Boeblingen, Germany. His research is focused on digital transformation and digital enterprise architecture with decision analytics in close relationship with digital strategy and governance, software architecture and engineering, artificial intelligence, data analytics, Internet of Things, services computing, and cloud computing. He graduated in Medical Informatics at the University of Heidelberg, Germany, and obtained his Ph.D. in Informatics from the University of Stuttgart, Germany. Besides his academic experience, he has a strong practical background as Technology Manager and Leading Consultant at Daimler AG, Germany. He keeps academic relations of his home university to the German Computer Science Society (GI), the Association for Computing Machinery (ACM) and the IEEE, where he is part of specific research groups, programs, and initiatives. He serves in different editorial boards and program committees and publishes results from his research at conferences, workshops, as well as in books and journals. Additionally, he supports industrial cooperation research projects and public research programs. Robert J. Howlett is Executive Chair of KES International, a non-profit organization that facilitates knowledge transfer and the dissemination of research results in areas including intelligent systems, sustainability, and knowledge transfer. He is Visiting Professor at Bournemouth University in the UK. His technical expertise is in the use of intelligent systems to solve industrial problems. He has been successful in applying artificial intelligence, machine learning, and related technologies to sustainability and renewable energy systems; condition monitoring, diagnostic tools and systems; and automotive electronics and engine management systems. His current research work is focussed on the use of smart microgrids to achieve reduced energy costs and lower carbon emissions in areas such as housing and protected horticulture. Dr. Lakhmi C. Jain received his Ph.D., M.E., B.E.(Hons) from the University of Technology Sydney, Australia, and Liverpool Hope University, UK, and is Fellow of Engineers Australia. Professor Jain serves the KES International for providing a professional community the opportunities for publications, knowledge exchange, cooperation, and teaming. Involving around 5,000 researchers drawn from universities and companies worldwide, KES facilitates international cooperation and generates synergy in teaching and research. KES regularly provides networking opportunities for professional community through one of the largest conferences of its kind in the area of KES. Rainer Schmidt is Professor of Business Information Systems at Munich University of Applied Sciences. Heholds a Ph.D. (KIT Karlsruhe) and an engineering degree in Computer Science. His current research areas include artificial intelligence, social information systems, business process management, and the integration of these themes. Dr. Schmidt has successfully directed several successful projects in the field of artificial intelligence. They include the detection of exceptional situations and their management in data centers, the automatic configuration of services according to objectives such as reliability and energy efficiency, and the structural analysis and optimization of IT systems. Rainer Schmidt is co-organizer of the BPMDS working conference at CAISE, the BPMS2 workshop series at BPM'08 to BPM’19, the SoEA4EE workshop series at EDOC since 2009, the IDEA workshop series at BIS, associate editor at WI 2017, and a member of the program committee of several workshops and conferences. Rainer Schmidt is serving on the editorial boards of International Journal of Information Systemsin the Service Sector, and International Journal on Advances in Internet Technology. He has industrial experience as a management consultant and researcher. In 2018 he was awarded the Oskar von Miller Prize as the best researcher at Munich University of Applied Sciences. Rainer Schmidt applies his research in a number of projects and cooperation with industry.

Alfred Zimmermann is Professor at Reutlingen University, Germany. He is Director of Research and Speaker of the Doctoral Program for Services Computing at the Herman Hollerith Center, Boeblingen, Germany. His research is focused on digital transformation and digital enterprise architecture with decision analytics in close relationship with digital strategy and governance, software architecture and engineering, artificial intelligence, data analytics, Internet of Things, services computing, and cloud computing. He graduated in Medical Informatics at the University of Heidelberg, Germany, and obtained his Ph.D. in Informatics from the University of Stuttgart, Germany. Besides his academic experience, he has a strong practical background as Technology Manager and Leading Consultant at Daimler AG, Germany. He keeps academic relations of his home university to the German Computer Science Society (GI), the Association for Computing Machinery (ACM) and the IEEE, where he is part of specific research groups, programs, and initiatives. He serves in different editorial boards and program committees and publishes results from his research at conferences, workshops, as well as in books and journals. Additionally, he supports industrial cooperation research projects and public research programs. Robert J. Howlett is Executive Chair of KES International, a non-profit organization that facilitates knowledge transfer and the dissemination of research results in areas including intelligent systems, sustainability, and knowledge transfer. He is Visiting Professor at Bournemouth University in the UK. His technical expertise is in the use of intelligent systems to solve industrial problems. He has been successful in applying artificial intelligence, machine learning, and related technologies to sustainability and renewable energy systems; condition monitoring, diagnostic tools and systems; and automotive electronics and engine management systems. His current research work is focussed on the use of smart microgrids to achieve reduced energy costs and lower carbon emissions in areas such as housing and protected horticulture. Dr. Lakhmi C. Jain received his Ph.D., M.E., B.E.(Hons) from the University of Technology Sydney, Australia, and Liverpool Hope University, UK, and is Fellow of Engineers Australia. Professor Jain serves the KES International for providing a professional community the opportunities for publications, knowledge exchange, cooperation, and teaming. Involving around 5,000 researchers drawn from universities and companies worldwide, KES facilitates international cooperation and generates synergy in teaching and research. KES regularly provides networking opportunities for professional community through one of the largest conferences of its kind in the area of KES. Rainer Schmidt is Professor of Business Information Systems at Munich University of Applied Sciences. Heholds a Ph.D. (KIT Karlsruhe) and an engineering degree in Computer Science. His current research areas include artificial intelligence, social information systems, business process management, and the integration of these themes. Dr. Schmidt has successfully directed several successful projects in the field of artificial intelligence. They include the detection of exceptional situations and their management in data centers, the automatic configuration of services according to objectives such as reliability and energy efficiency, and the structural analysis and optimization of IT systems. Rainer Schmidt is co-organizer of the BPMDS working conference at CAISE, the BPMS2 workshop series at BPM'08 to BPM’19, the SoEA4EE workshop series at EDOC since 2009, the IDEA workshop series at BIS, associate editor at WI 2017, and a member of the program committee of several workshops and conferences. Rainer Schmidt is serving on the editorial boards of International Journal of Information Systemsin the Service Sector, and International Journal on Advances in Internet Technology. He has industrial experience as a management consultant and researcher. In 2018 he was awarded the Oskar von Miller Prize as the best researcher at Munich University of Applied Sciences. Rainer Schmidt applies his research in a number of projects and cooperation with industry.