BRANDON M. WELCH, MS, Ph.D., is an innovator, telehealth expert, and the founder and CEO of telemedicine software company Doxy.me. Dr. Welch is an Associate Professor at the Medical University of South Carolina, where his NIH-funded research develops new health technologies. Drawing from his unique experience as a researcher and business leader, he offers practical strategies and expert advice for aspiring innovators, entrepreneurs, and healthcare professionals alike. He lives in Charleston, South Carolina.ADITI U. JOSHI MD, MSc is a telehealth and digital health expert, speaker, and emergency medicine physician. She was involved with telemedicine well before it exploded into the public consciousness: in 2013 she became Doctor on Demand’s Assistant Medical Director, then led one of the largest telemedicine programs in the country as the Medical Director at Thomas Jefferson University Hospital. Today she helps healthcare organizations integrate technology into their clinical practice, and works on telehealth reimbursement, regulatory policy, and advocacy. She lives in Paris, France.

• IntroductionSection I: Patient SuccessChapter 1: Patient AccessChapter 2: Quality of CareChapter 3: Patient ExperienceSection 2: Clinician SuccessChapter 4: Clinical Impact on WorkforceChapter 5: Remote Care DeliveryChapter 6: Organizational SuccessChapter 7: ImplementationSection 3: Technology SuccessChapter 8: Selecting the Right TechnologyChapter 9: Technology ComponentsChapter 10: EHR IntegrationSection 4: Financial SuccessChapter 11: Medicaid and MedicareChapter 12: Government-Led HealthcareChapter 13: Private PayersChapter 14: CostsSection 5: Compliance SuccessChapter 15: MalpracticeChapter 16: FraudChapter 17: Prescribing LawsChapter 18: Patient PrivacyChapter 19: Information PrivacyChapter 20: Information SecurityChapter 21: Medical BoardsChapter 22: Organizational ComplianceConclusionReferences

BRANDON M. WELCH, MS, Ph.D., is an innovator, telehealth expert, and the founder and CEO of telemedicine software company Doxy.me. Dr. Welch is an Associate Professor at the Medical University of South Carolina, where his NIH-funded research develops new health technologies. Drawing from his unique experience as a researcher and business leader, he offers practical strategies and expert advice for aspiring innovators, entrepreneurs, and healthcare professionals alike. He lives in Charleston, South Carolina.ADITI U. JOSHI MD, MSc is a telehealth and digital health expert, speaker, and emergency medicine physician. She was involved with telemedicine well before it exploded into the public consciousness: in 2013 she became Doctor on Demand’s Assistant Medical Director, then led one of the largest telemedicine programs in the country as the Medical Director at Thomas Jefferson University Hospital. Today she helps healthcare organizations integrate technology into their clinical practice, and works on telehealth reimbursement, regulatory policy, and advocacy. She lives in Paris, France.

• IntroductionSection I: Patient SuccessChapter 1: Patient AccessChapter 2: Quality of CareChapter 3: Patient ExperienceSection 2: Clinician SuccessChapter 4: Clinical Impact on WorkforceChapter 5: Remote Care DeliveryChapter 6: Organizational SuccessChapter 7: ImplementationSection 3: Technology SuccessChapter 8: Selecting the Right TechnologyChapter 9: Technology ComponentsChapter 10: EHR IntegrationSection 4: Financial SuccessChapter 11: Medicaid and MedicareChapter 12: Government-Led HealthcareChapter 13: Private PayersChapter 14: CostsSection 5: Compliance SuccessChapter 15: MalpracticeChapter 16: FraudChapter 17: Prescribing LawsChapter 18: Patient PrivacyChapter 19: Information PrivacyChapter 20: Information SecurityChapter 21: Medical BoardsChapter 22: Organizational ComplianceConclusionReferences

BRANDON M. WELCH, MS, Ph.D., is an innovator, telehealth expert, and the founder and CEO of telemedicine software company Doxy.me. Dr. Welch is an Associate Professor at the Medical University of South Carolina, where his NIH-funded research develops new health technologies. Drawing from his unique experience as a researcher and business leader, he offers practical strategies and expert advice for aspiring innovators, entrepreneurs, and healthcare professionals alike. He lives in Charleston, South Carolina.ADITI U. JOSHI MD, MSc is a telehealth and digital health expert, speaker, and emergency medicine physician. She was involved with telemedicine well before it exploded into the public consciousness: in 2013 she became Doctor on Demand’s Assistant Medical Director, then led one of the largest telemedicine programs in the country as the Medical Director at Thomas Jefferson University Hospital. Today she helps healthcare organizations integrate technology into their clinical practice, and works on telehealth reimbursement, regulatory policy, and advocacy. She lives in Paris, France.

• IntroductionSection I: Patient SuccessChapter 1: Patient AccessChapter 2: Quality of CareChapter 3: Patient ExperienceSection 2: Clinician SuccessChapter 4: Clinical Impact on WorkforceChapter 5: Remote Care DeliveryChapter 6: Organizational SuccessChapter 7: ImplementationSection 3: Technology SuccessChapter 8: Selecting the Right TechnologyChapter 9: Technology ComponentsChapter 10: EHR IntegrationSection 4: Financial SuccessChapter 11: Medicaid and MedicareChapter 12: Government-Led HealthcareChapter 13: Private PayersChapter 14: CostsSection 5: Compliance SuccessChapter 15: MalpracticeChapter 16: FraudChapter 17: Prescribing LawsChapter 18: Patient PrivacyChapter 19: Information PrivacyChapter 20: Information SecurityChapter 21: Medical BoardsChapter 22: Organizational ComplianceConclusionReferences