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This volume presents findings and insights from contemporary thinking and research about alternative and new ways that computerized information systems might be designed and used to support the improvement of educational institutions. Many pathways are identified although expansion of access to and use of computerised systems by a much broader range of professionals than in the past is vital to the success of improvement initiatives. The contents are in four sections: models for supporting and enhancing professional practice; computerized school information system models and designs; evaluation of system effects; and making a difference through training and professional development. This title should be of interest to a wide range of educational professionals, researchers and system designers. The contents suggest, in particular, ways that educational professionals might revise their understandings of how computerized systems may in the future be designed and used to support key institutional processes, policy and strategy development, professional and executive decisions, and institutional planning and programme review.This book contains the selected proceedings of the Fourth International Working Conference on Information Technology in Educational Management, which was sponsored by the International Federation for Information Processing (IFIP) and held in Auckland, New Zealand, in July 2000.