Alexander Braun – författare

Das Internet bietet Unternehmen und Kunden ganz neue Kommunikationsmöglichkeiten. Via Corporate-Website der Unternehmen können sich Kunden 24 Stunden am Tag mit Informationen über das Unternehmen versorgen. Dies ermöglicht Unternehmen direkten Einfluss auf ihre Kunden auszuüben und gleichzeitig umfangreiche Informationen über diese zu sammeln. Auf der anderen Seite belastet der Anspruch der permanenten Verfügbarkeit zur Gewährleistung eines optimalen Kundenservices das Kundenservice-Potential der Unternehmen. Chatbots entlasten Call-Center und Customer-Support-Abteilungen, da sie bereits 80 % der gestellten Fragen direkt via Website beantworten können. Sie sind 24 Stunden am Tag verfügbar, Kosten werden reduziert. Ferner wird den Benutzern der Umgang mit der Website erleichtert. Die automatisch dokumentierten Unterhaltungen liefern zudem konkrete Einblicke in den tatsächlichen Informationsbedarf der Kunden.

Das Internet bietet Unternehmen und Kunden ganz neue Kommunikationsmöglichkeiten. Via Corporate-Website der Unternehmen können sich Kunden 24 Stunden am Tag mit Informationen über das Unternehmen versorgen. Dies ermöglicht Unternehmen direkten Einfluss auf ihre Kunden auszuüben und gleichzeitig umfangreiche Informationen über diese zu sammeln. Auf der anderen Seite belastet der Anspruch der permanenten Verfügbarkeit zur Gewährleistung eines optimalen Kundenservices das Kundenservice-Potential der Unternehmen. Chatbots entlasten Call-Center und Customer-Support-Abteilungen, da sie bereits 80 % der gestellten Fragen direkt via Website beantworten können. Sie sind 24 Stunden am Tag verfügbar, Kosten werden reduziert. Ferner wird den Benutzern der Umgang mit der Website erleichtert. Die automatisch dokumentierten Unterhaltungen liefern zudem konkrete Einblicke in den tatsächlichen Informationsbedarf der Kunden.

The premise is simple: a black cat loves scheming a white mouse who incessantly throws bricks at the cat’s head, which police dog Officer Pupp, secretly harboring a passionate love for the cat, tries to prevent.George Herriman endlessly plays with the above formula in his legendary newspaper strip Krazy Kat, published from 1913 until his death in 1944. Through his wit, detailed characterization, and visual-verbal creativity, Herriman introduced even the least comically-inclined to the young medium; Gertrude Stein, F. Scott Fitzgerald, Pablo Picasso, James Joyce, US President Woodrow Wilson, Jackson Pollock, Charlie Chaplin, Frank Capra, P.G. Wodehouse, Willem de Kooning—all KK fans among many others.It was thanks to media tycoon William Randolph Hearst, a confirmed fan who gave Herriman carte blanche in his newspapers, that the artist was allowed to freely explore countless absurd and melancholy variations on the theme of unrequited love for years on end. Herriman unabashedly took advantage of this, radically exploring the medium’s potential and pushing all of its formal boundaries; readers had to put up with surreal, Dadaist sceneries, a language that whirled slang, neologisms, phonetic spelling, and scholarly references, and diffuse gender roles—making Krazy Kat probably the first gender-fluid star in comic history.This volume presents all Krazy Kat color stories from 1935–1944 and a detailed introduction by comic expert Alexander Braun, who illuminates Herriman’s multi-ethnic background and reveals what makes this timeless work of art about a queer cat so extraordinary.

The premise is simple: a black cat loves scheming a white mouse who incessantly throws bricks at the cat’s head, which police dog Officer Pupp, secretly harboring a passionate love for the cat, tries to prevent.George Herriman endlessly plays with the above formula in his legendary newspaper strip Krazy Kat, published from 1913 until his death in 1944. Through his wit, detailed characterization, and visual-verbal creativity, Herriman introduced even the least comically-inclined to the young medium; Gertrude Stein, F. Scott Fitzgerald, Pablo Picasso, James Joyce, US President Woodrow Wilson, Jackson Pollock, Charlie Chaplin, Frank Capra, P.G. Wodehouse, Willem de Kooning—all KK fans among many others.It was thanks to media tycoon William Randolph Hearst, a confirmed fan who gave Herriman carte blanche in his newspapers, that the artist was allowed to freely explore countless absurd and melancholy variations on the theme of unrequited love for years on end. Herriman unabashedly took advantage of this, radically exploring the medium’s potential and pushing all of its formal boundaries; readers had to put up with surreal, Dadaist sceneries, a language that whirled slang, neologisms, phonetic spelling, and scholarly references, and diffuse gender roles—making Krazy Kat probably the first gender-fluid star in comic history.This volume presents all Krazy Kat color stories from 1935–1944 and a detailed introduction by comic expert Alexander Braun, who illuminates Herriman’s multi-ethnic background and reveals what makes this timeless work of art about a queer cat so extraordinary.

Meet Little Nemo, a diminutive hero of comic narrative, but one of the greatest dream voyagers of the 20th century. The master creation of Winsor McCay (1869–1934), restless sleeper Nemo inspired generations of artists with his weekly adventures from bed to Slumberland, a realm of colorful companions, psychedelic scenery, and thrilling escapades. Nemo’s creator Winsor McCay was a founding figure in the modern American entertainment industry, above all with his revolutionary comics, which set standards for panel layout and storytelling technique, timing and pacing, and architectural and other detail that left an inestimable influence on subsequent artists, including Robert Crumb and Federico Fellini. TASCHEN’s sumptuous Winsor McCay – The Complete Little Nemo collects, in full, glorious color, all 549 episodes of Little Nemo. In the illustrated essay, art historian and comics expert Alexander Braun places Winsor McCay’s life and work within the cultural history of the U.S. media and entertainment industry, and explores the immense art historical value of McCay's dream narrative. At once an adventure story, visual delight, and piece of cultural history, this publication is a tremendous monument to one of the most innovative pioneers—and one of the most intrepid explorers—of comic history.