Alka Jarvis – författare
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11 produkter
ISO 9000-3
A Tool for Software Product and Process Improvement
Inbunden, 1995
1130 kr
Lägg i varukorg
Purpose The purpose of this book is to provide the reader with an understanding of the ISO 9000-3 guideline and how it applies to the specification, development, test, and maintenance of software. We will show that the basic practices and procedures that define software engineering and the ISO …
Achieving Customer Experience Excellence through a Quality Management System
Av Alka Jarvis, Luis Morales m. fl.
Inbunden, 2016
687 kr
Lägg i varukorg
Quality Experience Telemetry
How to Effectively Use Telemetry for Improved Customer Success
Av Alka Jarvis, Luis Morales m. fl.
Inbunden, 2018
821 kr
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ISO 9000-3
A Tool for Software Product and Process Improvement
E-bok, 2012
732 kr
Lägg i varukorg
Purpose The purpose of this book is to provide the reader with an understanding of the ISO 9000-3 guideline and how it applies to the specification, development, test, and maintenance of software. We will show that the basic practices and procedures that define software engineering and the ISO …
ISO 9000-3
A Tool for Software Product and Process Improvement
Häftad, 2012
569 kr
Lägg i varukorg
Purpose The purpose of this book is to provide the reader with an understanding of the ISO 9000-3 guideline and how it applies to the specification, development, test, and maintenance of software. We will show that the basic practices and procedures that define software engineering and the ISO …
Quality Experience Telemetry
How to Effectively Use Telemetry for Improved Customer Success
Av Johnson Jose, Luis Morales m. fl.
E-bok, 2018
1047 kr
Lägg i varukorg
This is an important and timely book. Students of organizational behavior for the last 15 years have been asking how to integrate the technology of data gathering and data analysis with critical organizational challenges. This book shows how to do that, using the field of customer service to …
Quality Experience Telemetry
How to Effectively Use Telemetry for Improved Customer Success
Av Johnson Jose, Luis Morales m. fl.
E-bok, 2018
1070 kr
Lägg i varukorg
This is an important and timely book. Students of organizational behavior for the last 15 years have been asking how to integrate the technology of data gathering and data analysis with critical organizational challenges. This book shows how to do that, using the field of customer service to …
Business Sustainability
Going Beyond ISO 9004:2018
Av Paul C. Palmes, Alka Jarvis
E-bok, 2018
864 kr
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Competitive advantage as it existed in the 1970s and 1980s is no longer valid.Leaders must be ready to adopt the thinking that there is no such thing as long-term competitive advantage anymore, due to the constantly changing landscape, and they will have to repeatedly redefine and redesign business …
Business Sustainability
Going Beyond ISO 9004:2018
Av Paul C. Palmes, Alka Jarvis
E-bok, 2018
892 kr
Lägg i varukorg
Competitive advantage as it existed in the 1970s and 1980s is no longer valid.Leaders must be ready to adopt the thinking that there is no such thing as long-term competitive advantage anymore, due to the constantly changing landscape, and they will have to repeatedly redefine and redesign business …
Achieving Customer Experience Excellence through a Quality Management System
Av Ulka Ranadive, Luis Morales m. fl.
E-bok, 2016
892 kr
Lägg i varukorg
For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the authors wanted to write this book. The authors …
Achieving Customer Experience Excellence through a Quality Management System
Av Ulka Ranadive, Luis Morales m. fl.
E-bok, 2016
864 kr
Lägg i varukorg
For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the authors wanted to write this book. The authors …
