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1 produkter

1. 

   Street-Level Leadership

   Discretion and Legitimacy in Front-Line Public Service

   Av Janet V. Denhardt, Austin Lane Crothers

   Häftad, 1998

   629 kr

   Lägg i varukorg

   Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most …