Barbara Glanz – författare
Visar alla böcker från författaren Barbara Glanz. Handla med fri frakt och snabb leverans.
5 produkter
C.A.R.E. Packages for the Workplace: Dozens of Little Things You Can Do To Regenerate Spirit At Work
Häftad, 1996
268 kr
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"Several checkout lines were open and empty, but one had a long line. The customers patiently waited to have their groceries bagged by one special smiling clerk. Why? Because Johnny always placed a note with his 'thought of the day' in each shopper's bag." Humanizing the workplace need not be …
Handle With CARE: Motivating and Retaining Employees
Häftad, 2002
251 kr
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'Implementing the ideas in this book will dramatically improve the performance of your staff. More important, you'll find new meaning in your own work as a manager' - Ken Blanchard, bestselling author of "The One Minute Manager". '"Motivating and Retaining Employees - Handle with CARE" is an …
Care Packages for Your Customers
An Idea a Week to Enhance Customer Service
E-bok, 2007
290 kr
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CARE to build a customer-focused company! Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one …
Handle With CARE: Motivating and Retaining Employees
Creative, Lost-Cost Ways to Raise Morale, Increase Commitment, and Reduce Turnover
E-bok, 2002
314 kr
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A PAPERBACK ORIGINAL Frontline techniques and strategies for making employees feel appreciated and improving their performance at every level Internationally known motivational author and speaker Barbara Glanz provides managers and supervisors with innovative techniques for engaging, developing, …
The Simple Truths of Service
Inspired by Johnny the Bagger
Av Barbara Glanz, Ken Blanchard
Inbunden, 2018
232 kr
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The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than five million people have been touched by this story. Have you? Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, then it's …
