Bonita M. Kolb – författare

This short textbook provides students with a concise yet comprehensive overview of the fundamentals of marketing research.Mapped closely to the structure of a typical Marketing Research module, the book takes the student through the full process, from developing the hypothesis and setting the research question, to developing and conducting the research, and finally to analysing the data and making recommendations. Each chapter starts with an essential summary and ends with discussion questions that can be used as a teaching resource. Worksheets are also provided as a supplementary resource, which can be used to build a marketing research plan.Focused on the core aspects of the subject, this is a perfect complement to the larger texts available, suitable for any undergraduate or postgraduate Marketing Research module.

This short textbook provides students with a concise yet comprehensive overview of the fundamentals of marketing research.Mapped closely to the structure of a typical Marketing Research module, the book takes the student through the full process, from developing the hypothesis and setting the research question, to developing and conducting the research, and finally to analysing the data and making recommendations. Each chapter starts with an essential summary and ends with discussion questions that can be used as a teaching resource. Worksheets are also provided as a supplementary resource, which can be used to build a marketing research plan.Focused on the core aspects of the subject, this is a perfect complement to the larger texts available, suitable for any undergraduate or postgraduate Marketing Research module.

Marketing for Cultural Organizations presents traditional marketing theory with a focus on the aspects most relevant to arts or cultural organizations. The book explains how to overcome the division between the concepts of high art and popular culture by targeting the new tech savvy cultural consumer. As arts patronage has declined, and given new technological advances, arts organizations have had to adapt to a new environment and compete for an audience. This edition emphasizes visitor or audience participation, as well as the use of social media in attracting and maintaining an audience. Learning to harness social media and technology in order to encourage a dialogue with its audience is of primary importance for arts organizations. This book covers:- Cost effective methods of researching the audience using technology- Developing a consistent, branded online message- Using social media to increase audience engagement, and involve them in the creative processWith an approach that is jargon-free and focused on practical application, this book is designed for both undergraduate and graduate students of arts marketing and cultural management.

Marketing for Cultural Organizations presents traditional marketing theory with a focus on the aspects most relevant to arts or cultural organizations. The book explains how to overcome the division between the concepts of high art and popular culture by targeting the new tech savvy cultural consumer. As arts patronage has declined, and given new technological advances, arts organizations have had to adapt to a new environment and compete for an audience. This edition emphasizes visitor or audience participation, as well as the use of social media in attracting and maintaining an audience. Learning to harness social media and technology in order to encourage a dialogue with its audience is of primary importance for arts organizations. This book covers:- Cost effective methods of researching the audience using technology- Developing a consistent, branded online message- Using social media to increase audience engagement, and involve them in the creative processWith an approach that is jargon-free and focused on practical application, this book is designed for both undergraduate and graduate students of arts marketing and cultural management.

The need for artists, musicians, actors, singers, designers and other creative individuals to understand basic business concepts so they can successfully pursue their chosen creative profession has only grown since the publication of this textbook, now in its third edition. This popular book teaches business concepts in a way that is relevant to the way that creative students learn.Providing an understanding of the fundamental skills of entrepreneurship, this book enables creatives to launch new businesses, run for‑profit creative industries or manage nonprofit cultural organizations. The book leads the student through the entrepreneurial process starting with finding the right customers to pricing, distribution and promotion. This latest edition has been updated to account for significant changes in the creative industries that have been accelerated by the use of AI in the production of creative products, the challenge of pricing products within a range acceptable to consumers while accounting for the rising cost of production and the increasing need to use social listening skills and technology as a basis of consumer research.Weaving practical advice from successful creatives with pedagogical features such as "Questions to Consider," "Tasks to Complete" and "Visualization Exercises," this textbook continues to be essential reading for creative students.

The need for artists, musicians, actors, singers, designers and other creative individuals to understand basic business concepts so they can successfully pursue their chosen creative profession has only grown since the publication of this textbook, now in its third edition. This popular book teaches business concepts in a way that is relevant to the way that creative students learn.Providing an understanding of the fundamental skills of entrepreneurship, this book enables creatives to launch new businesses, run for‑profit creative industries or manage nonprofit cultural organizations. The book leads the student through the entrepreneurial process starting with finding the right customers to pricing, distribution and promotion. This latest edition has been updated to account for significant changes in the creative industries that have been accelerated by the use of AI in the production of creative products, the challenge of pricing products within a range acceptable to consumers while accounting for the rising cost of production and the increasing need to use social listening skills and technology as a basis of consumer research.Weaving practical advice from successful creatives with pedagogical features such as "Questions to Consider," "Tasks to Complete" and "Visualization Exercises," this textbook continues to be essential reading for creative students.

Marketing Strategy for the Arts, Third Edition, is targeted at students in higher education who plan on working in a creative industry or a cultural organization. Because such companies are talent- or values-driven, marketing must present a brand image that focuses equally on the producer and the product. The strategy for such a company must not only consider market opportunities, but it must also consider the mission and values of the organization.Aimed at students with little or no prior marketing knowledge, this book outlines a step-by-step framework for effective product marketing. This book will bring together information on strategic planning, market research, goal setting, marketing theory, and developing and communicating the competitive advantage and brand image. After reading this third edition, students will be able to construct a strategic marketing plan based on meeting specific organizational goals. Their plan will include detailed objectives and tactics to achieve the strategic vision.This third edition includes additional coverage on how technology and artificial intelligence (AI) have affected strategy; value creation in a time of rising costs; the need for strategic flexibility due to rapidly changing external conditions; and the use of social media data and sentiment to assess consumer behavior and desires.

Marketing Strategy for the Arts, Third Edition, is targeted at students in higher education who plan on working in a creative industry or a cultural organization. Because such companies are talent- or values-driven, marketing must present a brand image that focuses equally on the producer and the product. The strategy for such a company must not only consider market opportunities, but it must also consider the mission and values of the organization.Aimed at students with little or no prior marketing knowledge, this book outlines a step-by-step framework for effective product marketing. This book will bring together information on strategic planning, market research, goal setting, marketing theory, and developing and communicating the competitive advantage and brand image. After reading this third edition, students will be able to construct a strategic marketing plan based on meeting specific organizational goals. Their plan will include detailed objectives and tactics to achieve the strategic vision.This third edition includes additional coverage on how technology and artificial intelligence (AI) have affected strategy; value creation in a time of rising costs; the need for strategic flexibility due to rapidly changing external conditions; and the use of social media data and sentiment to assess consumer behavior and desires.

Event Management for the Tourism and Hospitality Industries provides a theoretical and practical approach to teach students of Tourism and Hospitality the basics of planning, managing, and evaluating all types of events in an accessible and succinct way. Each chapter is one step in the event management process, from defining the event goals to final assessment. Other essential topics such as developing a budget, creating promotions, and evaluating personnel needs are covered.The second edition places special emphasis on critical issues now facing event managers, such as using technology and AI to enhance the visitor experience, hiring and training staff in a tight labor market, reaching diverse visitor segments, budgeting to control costs and other budget constraints, increasing visitor engagement through social media, tracking and analyzing key performance indicators, and implementing sustainable event management practices. New examples and case studies are integrated throughout, and other new trends such as designing immersive local experiences that contribute to the community, integration of technology, activities to help people make connections using interactive experiences, finding alternative venues, and awareness of wellness and food trends are also explored.This is essential reading for all Tourism and Hospitality students with an interest in events management and design and for practitioners employed in tour companies, cruise ships, destination management organizations, and cultural festivals.