C. Knight – författare

Examining the emotional practices of workers within the criminal justice system, this book argues that emotions can have both positive and negative impacts on practice, but are largely ignored in policy and practice discourse. Illustrating the value of these 'soft skills', Knight calls for the building of emotional resources within organizations.

Examining the emotional practices of workers within the criminal justice system, this book argues that emotions can have both positive and negative impacts on practice, but are largely ignored in policy and practice discourse. Illustrating the value of these 'soft skills', Knight calls for the building of emotional resources within organizations.