C. Pollitt - Böcker

The New Public Management paradigm seems to have produced a convergence of administrative reform. However, specific implementations of NPM show range of forms and results including performance indicators, personal reforms and evaluations of reforms. This text demonstrates how NPM is crafted differently in various institutional contexts.

The New Public Management paradigm seems to have produced a convergence of administrative reform. However, specific implementations of NPM show range of forms and results including performance indicators, personal reforms and evaluations of reforms. This text demonstrates how NPM is crafted differently in various institutional contexts.

Many countries now use agencies rather than ministries to deliver central government services. An in-depth analysis of agencies in four EU countries serves as a basis for testing alternative theoretical models and developing a new approach to the complexities of contemporary government.