Carol J. Simon – författare

Visar alla böcker från författaren Carol J. Simon. Handla med fri frakt och snabb leverans.

1 produkter

1. 

   Hotel Manager's Handbook

   189 Techniques for Achieving Exceptional Guest Satisfaction

   Av Vincent P. Magnini, Carol J. Simon

   Häftad, 2015

   1215 kr

   Lägg i varukorg

   This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift …