Cheryl Schmidt – författare

The companion Complete A+ Guide to IT Hardware and Software Lab Manual provides students hands-on practice with various computer parts, mobile devices, wired networking, wireless networking, operating systems, and security. The 155 labs are designed in a step-by-step manner that allows students to experiment with various technologies and answer questions along the way to consider the steps being taken. Some labs include challenge areas to further practice the new concepts. The labs ensure students gain the experience and confidence required to succeed in industry.

Master IT Hardware, Software, and Troubleshooting—and Fully Prepare for the Latest CompTIA® Core 1 and Core 2 Exams (V15)

The Complete A+ Guide to IT Hardware and Software is your all-in-one, real-world, full-color resource for building the skills you need to become a confident, job-ready IT technician--and for passing the updated CompTIA A+ Core 1 and Core 2 Exams (V15).

Built around the latest A+ exam objectives, this comprehensive guide helps you connect, configure, manage, and troubleshoot today’s most widely used devices, operating systems, and cloud-based technologies--all in the context of real IT scenarios. You’ll gain hands-on expertise with Windows 11, macOS, Linux, Chrome OS, Android, iOS, mobile and IoT devices, Active Directory, cybersecurity, scripting, and more.

Award-winning instructors Cheryl Schmidt and Christopher Lee combine technical depth with a strong focus on customer service and workplace-ready soft skills. Legacy technologies are also covered to prepare you for any environment you may encounter in the field.

WHAT YOU’LL LEARN AND HOW YOU’LL LEARN IT

Covers All Current A+ Exam Objectives: Stay focused with clear coverage of every topic tested on the Core 1 and Core 2 Exams (V15).

Real-World, Visual Learning: Hundreds of full-color photos, illustrations, and tables help you understand how things work.

Hands-On Tech Tips: Practical insights and field-tested troubleshooting advice throughout the book.

Professional Skills Focus: Soft skills tips and team-building exercises help you develop the communication and collaboration abilities today’s employers demand.

Extensive Practice and Review Tools:

Learning Objectives and Key Terms at the start of each chapter Review questions including multiple choice, true/false, matching, fill-in-the-blank, and open-ended formats Critical thinking activities to reinforce deeper understanding Certification Exam Tips to help you study smarter

Chapter Summaries & Glossary: Recap and reinforce key takeaways for fast and effective study.

Free Online Companion: Complete A+ Lab Manual

Available for free online, the Complete A+ Guide to IT Hardware and Software Lab Manual offers 140+ hands-on labs that walk you through:

PC components and mobile device repair Wired and wireless networking Operating system installation and configuration Security fundamentals Real-world troubleshooting scenarios

Step-by-step instructions, built-in challenges, and critical thinking questions help you practice, experiment, and build confidence with core A+ topics. Whether you’re preparing for the exam or the workplace--or both--this lab manual ensures you’re ready.

Perfect for students, instructors, and career changers alike, this guide will prepare you for both certification success and on-the-job performance in today’s fast-moving IT environments.

Master IT hardware and software installation, configuration, repair, maintenance, and troubleshooting and fully prepare for the CompTIA® A+ Core 1 (220-1101) and Core 2 (220-1102) exams

This is your all-in-one, real-world, full-color guide to connecting, managing, and troubleshooting modern devices and systems in authentic IT scenarios. Its thorough instruction built on the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exam objectives includes coverage of Windows 11, Mac, Linux, Chrome OS, Android, iOS, cloud-based software, mobile and IoT devices, security, Active Directory, scripting, and other modern techniques and best practices for IT management.

Award-winning instructor Cheryl Schmidt also addresses widely-used legacy technologies—making this the definitive resource for mastering the tools and technologies you'll encounter in real IT and business environments. Schmidt's emphasis on both technical and soft skills will help you rapidly become a well-qualified, professional, and customer-friendly technician.

Learn more quickly and thoroughly with these study and review tools:

Learning Objectives and chapter opening lists of CompTIA A+ Certification Exam Objectives make sure you know exactly what you'll be learning, and you cover all you need to know Hundreds of photos, figures, and tables present information in a visually compelling full-color design Practical Tech Tips provide real-world IT tech support knowledge Soft Skills best-practice advice and team-building activities in every chapter cover key tools and skills for becoming a professional, customer-friendly technician Review Questions—including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions—carefully assess your knowledge of each learning objective Thought-provoking activities help students apply and reinforce chapter content, and allow instructors to “flip” the classroom if they choose Key Terms identify exam words and phrases associated with each topic Detailed Glossary clearly defines every key term Dozens of Critical Thinking Activities take you beyond the facts to deeper understanding Chapter Summaries recap key concepts for more efficient studying Certification Exam Tips provide insight into the certification exam and preparation process

Now available online for free, the companion Lab Manual!

The companion Complete A+ Guide to IT Hardware and Software Lab Manual provides students hands-on practice with various computer parts, mobile devices, wired networking, wireless networking, operating systems, and security. The 140 labs are designed in a step-by-step manner that allows students to experiment with various technologies and answer questions along the way to consider the steps being taken. Some labs include challenge areas to further practice the new concepts. The labs ensure students gain the experience and confidence required to succeed in industry.