Chris Hood – författare
Visar alla böcker från författaren Chris Hood. Handla med fri frakt och snabb leverans.
3 produkter
Unmapping Customer Journeys
A Framework for Adaptive CX
Av Chris Hood
Häftad, 2026
250 kr
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Traditional customer journey maps miss the truth of human experience – the emotions, influences, and sudden shifts that shape how people engage with brands. CX is not about controlling the journey. It’s about learning to travel with your customers through every twist, loop, and leap. Unmapping …
Customer Transformation
A 7-stage strategy for customer alignment and business value
Av Chris Hood
Inbunden, 2023
401 kr
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Infailible
The Artificial Intelligence Ideology Reshaping Consumer Behavior
Av Chris Hood
Inbunden, 2025
296 kr
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