Christina Lovelock – författare

Business analysis is a vital business change function with the potential to offer an efficient and valuable business service. Effective business analysis enables greater project success, informed investment choices and the delivery of beneficial business outcomes. A BA service is essential to modern businesses.

Delivering Business Analysis explores the creation and management of a BA service, including strategy definition, recruitment and continuous service improvement. The book explains how to move beyond the BA Community of Practice and embrace a service mindset, as well as how to deliver a BA service offering and move on to co-create business value.

This is the first publication to support senior BAs and BA team leaders within their organisations, helping them to engage with their customers and ensure they lead a team with the skills and tools to deliver an exceptional BA service. It is a key text for anyone driving or enabling successful change outcomes who wish to understand the benefits that accrue from adopting a service approach.

Business analysis is a vital business change function with the potential to offer an efficient and valuable business service. Effective business analysis enables greater project success, informed investment choices and the delivery of beneficial business outcomes. A BA service is essential to modern businesses.

Delivering Business Analysis explores the creation and management of a BA service, including strategy definition, recruitment and continuous service improvement. The book explains how to move beyond the BA Community of Practice and embrace a service mindset, as well as how to deliver a BA service offering and move on to co-create business value.

This is the first publication to support senior BAs and BA team leaders within their organisations, helping them to engage with their customers and ensure they lead a team with the skills and tools to deliver an exceptional BA service. It is a key text for anyone driving or enabling successful change outcomes who wish to understand the benefits that accrue from adopting a service approach.

WINNER – Highly Commended: Business Book Awards 2025 - Specialist Business Book

Getting into tech doesn’t have to mean learning how to code. There are a wide range of roles in data, digital and tech, and this book showcases the breadth of interesting, creative, and collaborative roles available. 

Careers in Tech, Data and Digital provides an overview of how the tech sector works, so you can see how the different roles fit in. 

Written in an accessible manner, Careers in Tech, Data and Digital provides summaries and case studies for a wide variety of roles. Whatever your skills and interests, this book helps you understand the types of role available and identify a role for you, in areas you may not have previously heard of or considered.