A "lively, encouraging" guide to handling bullies and difficult personalities in the workplace (Publishers Weekly).This stimulating, thought-provoking book lets you know how to break free of negative behavior, deal with office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffPost contributor and professor at USC''s Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace, and never be at a loss for words again. Comebacks at Work reveals:- why some comebacks work, while others fall flat- why our mind goes blank when we are confronted, and how to overcome that response- how to determine which comebacks work, and when to use them"A thorough briefing of the different kinds of bullies we might face at work . . . and strategies for telling when it''s best to walk away and when it''s time to engage." —Publishers Weekly"Charts a clear map for success in a previously murky region of communication." —Robert B. Cialdini, New York Times–bestselling author of Influence: The Psychology of Persuasion

Childhood Denied: Ending the Nightmare of Child Abuse and Neglect is an exposé of how America ignores and often discards its most vulnerable children. Delving into the political, legal, and social factors of children at risk for abuse and neglect, it chronicles the plight of abused children across the nation and provides a "report card" for each U.S. state. With a practical, journalistic, and social scientific approach, this fervent book emboldens child welfare professionals, government representatives, lawmakers, child attorneys, law enforcers, and the general public to respond more effectively and consistently to the needs of children at risk. Features and Benefits Explores viable solutions to mitigate child abuse, such as legislative changes; quality of child protection services and foster care; training and education within the judicial system; and developing national standards Draws a clear distinction between questionable parenting practices and situations where children's lives and health are consistently in jeopardy Employs a strong call to action and inspires readers to help end the cycle of abuse and neglect by addressing the core of the problem Created in collaboration with First Star – an organization that offers a nonpartisan, multidisciplinary approach – and provides a catalyst for change Intended AudienceThis inspiring book is a must-have for child welfare professionals, policymakers, attorneys, law enforcers as well as anyone devoted to helping children at risk. It is also an excellent supplement for courses in social work, government, politics, and law.

A "lively, encouraging" guide to handling bullies and difficult personalities in the workplace (Publishers Weekly).This stimulating, thought-provoking book lets you know how to break free of negative behavior, deal with office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffPost contributor and professor at USC''s Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace, and never be at a loss for words again. Comebacks at Work reveals:- why some comebacks work, while others fall flat- why our mind goes blank when we are confronted, and how to overcome that response- how to determine which comebacks work, and when to use them"A thorough briefing of the different kinds of bullies we might face at work . . . and strategies for telling when it''s best to walk away and when it''s time to engage." —Publishers Weekly"Charts a clear map for success in a previously murky region of communication." —Robert B. Cialdini, New York Times–bestselling author of Influence: The Psychology of Persuasion

Childhood Denied: Ending the Nightmare of Child Abuse and Neglect is an exposé of how America ignores and often discards its most vulnerable children. Delving into the political, legal, and social factors of children at risk for abuse and neglect, it chronicles the plight of abused children across the nation and provides a "report card" for each U.S. state. With a practical, journalistic, and social scientific approach, this fervent book emboldens child welfare professionals, government representatives, lawmakers, child attorneys, law enforcers, and the general public to respond more effectively and consistently to the needs of children at risk. Features and Benefits Explores viable solutions to mitigate child abuse, such as legislative changes; quality of child protection services and foster care; training and education within the judicial system; and developing national standards Draws a clear distinction between questionable parenting practices and situations where children's lives and health are consistently in jeopardy Employs a strong call to action and inspires readers to help end the cycle of abuse and neglect by addressing the core of the problem Created in collaboration with First Star – an organization that offers a nonpartisan, multidisciplinary approach – and provides a catalyst for change Intended AudienceThis inspiring book is a must-have for child welfare professionals, policymakers, attorneys, law enforcers as well as anyone devoted to helping children at risk. It is also an excellent supplement for courses in social work, government, politics, and law.