Claus-Peter – författare

Modern business processes rely heavily on IT services. In spite of this growing dependency, as well as the rise of customer expectations for performance and quality of IT services, very little research has been done on the topic of IT service quality management. Quality Management for IT Services: Perspectives on Business and Process Performance aims to close this knowledge gap and to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with practical implementation solutions, this book gives both scientists and practical experts insight into the different facets of IT service quality management.

The 21st century has seen a number of advancements in technology, including the use of high performance computing. Computing resources are being used by the science and economy fields for data processing, simulation, and modeling. These innovations aid in the support of production, logistics, and mobility processes. Integrated Information and Computing Systems for Natural, Spatial, and Social Sciences covers a carefully selected spectrum of the most up to date issues, revealing the benefits, dynamism, potential, and challenges of information and computing system application scenarios and components from a wide spectrum of prominent disciplines. This comprehensive collection offers important guidance on the development stage of the universal solution to information and computing systems for researchers as well as industry decision makers and developers.

The 21st century has seen a number of advancements in technology, including the use of high performance computing. Computing resources are being used by the science and economy fields for data processing, simulation, and modeling. These innovations aid in the support of production, logistics, and mobility processes. Integrated Information and Computing Systems for Natural, Spatial, and Social Sciences covers a carefully selected spectrum of the most up to date issues, revealing the benefits, dynamism, potential, and challenges of information and computing system application scenarios and components from a wide spectrum of prominent disciplines. This comprehensive collection offers important guidance on the development stage of the universal solution to information and computing systems for researchers as well as industry decision makers and developers.