Clive Johnson - Böcker

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint.Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.

Exploring some of the world’s more remote regions can be an exciting and rewarding experience, but should things go wrong, would you know what to do? Do you possess the basics skills and, above all the determination and will to survive? With a total of 150 expert survival tips, Survival Tips gives you the basic skills to keep going in any situation, and reach safety. Tips range from using an ice axe and sheltering from the wind, to finding fresh water and building a protective shelter. Survival Tips is an easy-to-use handbook of professional survival skills. It teaches survival fundamentals for every scenario and every environment, from the sub-zero landscape of the Arctic to the scorching suns of the tropics. In clear and practical terms, the book explains how to preserve life with minimal external aids and stay safe. Topics covered include: how to make hunting weapons, identifying edible plants, survival psychology, evasion techniques, celestial navigation, surviving at sea, constructing shelters, hunting and trapping techniques, making fire, improvised cooking vessels, improvising weapons, endurance techniques and finding underground water. The book also explores traditionally less well-covered but equally essential aspects of survival such as natural remedies for common diseases, rope handling and climbing methods and unarmed combat. Illustrated with more than 100 black-and-white illustrations, Survival Tips provides the reader with a single source of invaluable survival information.