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3 produkter
3 produkter
Conflict Resolution Phrase Book
2,000+ Phrases For Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
Häftad, Engelska, 2017
163 kr
Skickas inom 11-20 vardagar
No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations.Some situations are unpredictable, and you can't plan for every conversation--but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become and the less likely you will feel like fleeing from a difficult situation.The Conflict Resolution Phrase Book is a great resource that everyone should have at their fingertips to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a difficult conversation.How to find and craft language to start a conversation.The right words for you to positively influence the situation.The Conflict Resolution Phrase Book is a natural complement to the authors' previous best-seller, The Essential Workplace Conflict Handbook.
277 kr
Skickas
2023 First Place winner for Adult General Nonfiction from the National Federation of Press WomenFinalist, Career Book Category, 2022 Next Generation Indie Book Awards.The complete guide to human resources processes, issues, and best practices by two of the most seasoned and respected HR professionals.Managing people is the biggest challenge any organization faces. It’s a challenge that has grown even more difficult over the past decade. Since The Big Book of HR was first published, we’ve seen dramatic changes in the workplace and the workforce. This 10th anniversary edition incorporates discussions and reflections on these changes and examines new and emerging trends useful for any business owner, manager, or HR professional, with the most current information to get the most from their talent—from strategic HR-related issues to the smallest tactical details of managing people.The Big Book of HR, 10th Anniversary Edition includes up-to-date information about: The challenges of remote and distributed workforces Diversity, equity and inclusion Workplace harassment and its prevention Changing technology and its impact on every facet of people management Pay equity and its effect on transparency in compensation Benefits that meet the needs of a multigenerational workforce State and local laws that are addressing societal changes Gamification and other training strategies
Decisive Manager
Get Results, Build Morale, and Be the Boss Your People Deserve
Häftad, Engelska, 2023
169 kr
Skickas
“Practical. Relevant. Easy to grasp. I wish I had THIS book when I became a manager.”—Mack Munro, founder and CEO, Boss Builders The Decisive Manager is an essential read for those seeking to work out complicated people issues, address problem areas, and get everyone on track to succeed. People issues. They seemingly arise out of nowhere and just don’t go away. It’s critical that managers handle them right. As a manager you need to know so many things about managing people, but you don’t even know what to ask! The Decisive Manager can help. With examples of typical situations that managers encounter and advice on how to handle them, it’s an easy-to-use guide for people managers—from hiring to firing and everything in between: Find and Hire the Best Talent: recruiting, interviewing, job posting, job offers, onboarding, and moreCreate a Positive Employee Experience: employee engagement, retention, and employee motivationPay and Reward Employees: compensation transparency, employee wellness and mental health, and rewards and recognitionHelp Employees Grow and Develop: creating a learning culture, strategies for doing so, and the manager’s role in employee developmentUnderstand Policies and Practices: the role of policies, applying them to specific situations, harassment, and office romanceEnsuring Graceful Endings: layoffs, terminations for cause, exit interviews, and more The important issues surrounding remote and hybrid work are also addressed, including how to best support your staff, onboard from afar, and keep accountability yet flexibility for all. Concerned about navigating the changing workplace and avoiding legal pitfalls? There are questions and essential answers about these issues, too. Managing people correctly is critical to every manager’s success. The Decisive Manager will help with those unexpected challenges that arise too often. This is an essential read for all who lead.