Dana Caspersen – författare

You can''t change how other people act in a conflict, and often you can''t change your situation. But you can change what you do. Changing the Conversation is a graphic, two-colour manual that teaches essential strategies for resolving conflict in your life. Breaking the process down into 17 easy-to-grasp principles, it shows how you can facilitate listening and speaking, build useful dialogue and look for ways forward.Clearly explained, and filled with real-life examples and practical exercises that allow you to test the strategies as you read, Changing the Conversation will show you how to step out of destructive patterns, discover new ways to approach problems, create useful dialogue in difficult situations, and find long-lasting solutions for conflicts.

Conversación Asertiva es una guía práctica con la que aprenderás a prevenir y solucionar los conflictos en tu vida. Si bien, ninguna relación —ya sea amistosa, laboral o amorosa— está libre de problemas, es una realidad que la mayoría de estos son provocados por una comunicación deficiente. Esta obra te ayudará a salir de los patrones destructivos y frenar la violencia pasiva que suele esconderse en tus diálogos, para convertirlos en mensajes útiles que te ayuden a reforzar tus relaciones. Pues, en palabras de la autora: "No puedes cambiar la forma en que las personas se comportan durante un conflicto ni tampoco puedes cambiar la situación. Pero puedes cambiar lo que haces", o dicho de otro modo, el mensaje que realmente quieres decir

Bestselling author and conflict specialist Dana Caspersen sheds light on the twenty fundamental decisions everyone makes when tackling any conflict, providing a powerful practice for tackling these decisions mindfully.Designed by Joost Elffers Books, the cutting-edge production studio behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, this elegant full-color book guides readers to strengthen their capacity to understand the landscape of conflict and take skillful action to move toward constructive change. With no jargon and no fluff, the book is structured into three sections that explore the internal, interpersonal, and systemic aspects of conflict. Through immersive analysis and impactful hands-on exercises, readers enhance awareness of how their decisions shape their internal experience, interactions, and the broader systems they inhabit. Unlike other approaches, Conflict Is an Opportunity doesn’t advocate for learning new communication techniques or adopting predetermined formulas for action. Instead, it equips readers with the tools to recognize their habits and actions, decipher conflict dynamics, and consciously shape their approach to foster constructive growth and change.More than just “tips and tricks,” the book offers powerful, transformative tools for thoughtfully navigating complex situations in everyday and professional lives.

Bestselling author and conflict specialist Dana Caspersen sheds light on the twenty fundamental decisions everyone makes when tackling any conflict, providing a powerful practice for tackling these decisions mindfully.Designed by Joost Elffers Books, the cutting-edge production studio behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, this elegant full-color book guides readers to strengthen their capacity to understand the landscape of conflict and take skillful action to move toward constructive change. With no jargon and no fluff, the book is structured into three sections that explore the internal, interpersonal, and systemic aspects of conflict. Through immersive analysis and impactful hands-on exercises, readers enhance awareness of how their decisions shape their internal experience, interactions, and the broader systems they inhabit. Unlike other approaches, Conflict Is an Opportunity doesn’t advocate for learning new communication techniques or adopting predetermined formulas for action. Instead, it equips readers with the tools to recognize their habits and actions, decipher conflict dynamics, and consciously shape their approach to foster constructive growth and change.More than just “tips and tricks,” the book offers powerful, transformative tools for thoughtfully navigating complex situations in everyday and professional lives.