Dana Robinson – författare

«Si un desempeño pobre está atacando a su empresa, no se deje atrapar. Saque provecho de ¡Cierre las brechas!». —Harvey Mackay, autor del best seller del New York Times Nada entre tiburones sin que te coman vivo

«Este libro describe un enfoque, un marco para la acción y unas herramientas que pueden mejorar el desempeño general de una compañía mediante su personal. Este es un libro que tanto los gerentes de Recursos Humanos como los supervisores inmediatos deben leer». —Mike Woerner, director de Recursos Humanos, Wawa, Inc.

Gracias a sus clásicos empresariales, como El nuevo mánager al minuto, el autor best seller Ken Blanchard se ha convertido en un gurú de los negocios reconocido nacionalmente que presenta nuevos enfoques revolucionarios sobre la gerencia, el liderazgo, el servicio al cliente y más.

Ahora, Blanchard trabaja en equipo con Dana y Jim Robinson para enfrentar el problema crucial del desempeño humano en ¡Cierre las brechas!, una divertida parábola de negocios que combina el talento de Blanchard para contar historias con el enfoque pionero de los Robinson sobre la resolución de problemas. Los gerentes de todos los niveles que laboran en las organizaciones a menudo identifican un problema y se lanzan de inmediato a resolverlo. Sin embargo, muchas veces la solución no resuelve el problema, porque el gerente no descubrió la raíz del asunto.

Blanchard y sus coautores están aquí para enseñarle a evitar que caiga en esta... trampa destructora. En ¡Cierre las brechas!, Bill Ambers, el director de servicio al cliente en una firma de alta tecnología, se encuentra con un problema en la empresa: su centro de llamadas no está alcanzando el número de llamadas estipulados. Con la ayuda de Michael St. Vincent, jardinero y legendario jefe de Saint’s Nurseries and Landscaping, aprende a cavar sistemáticamente hasta encontrar la raíz del problema, y al hacerlo descubre tanto el enfoque de BRECHAS en cuanto a mejorar el rendimiento y una herramienta llamada Cerrador de brechas.

Con su fascinante historia, sus ejemplos vívidos y su enfoque amistoso hacia el lector, ¡Cierre las brechas! es de lectura obligatoria para todo aquel que busca identificar y corregir los factores que impactan negativamente el desempeño, de tal manera que el impacto determinante es significativo y mensurable.

Target Higher Performance and Achieve It! In the bestselling tradition of The One Minute Manager, Zap the Gaps combines a fast–moving business parable with step–by–step instructions for implementing the GAPS approach to problem solving.

Through business classics like The One Minute Manager and Raving Fans, bestselling author Ken Blanchard has becomes a nationally recognized business guru, presenting revolutionary new approaches to management, leadership, customer service, and more. Now Blanchard teams up with Dana and Jim Robinson to tackle the crucial issue of human performance in Zap the Gaps!, an entertaining business parable that combines Blanchard’s strotytelling talents with the Robinson’s pioneering problem solving approach.

In this book, Dana Robinson examines the role that food played in the Christianization of daily life in the fourth century CE. Early Christians used the food culture of the Hellenized Mediterranean world to create and debate compelling models of Christian virtue, and to project Christian ideology onto common domestic practices. Combining theoretical approaches from cognitive linguistics and space/place theory, Robinson shows how metaphors for piety, such as health, fruit, and sacrifice, relied on food-related domains of common knowledge (medicine, agriculture, votive ritual), which in turn generated sophisticated and accessible models of lay discipline and moral formation. She also demonstrates that Christian places and landscapes of piety were socially constructed through meals and food production networks that extended far beyond the Eucharist. Food culture, thus, provided a network of metaphorical concepts and spatial practices that allowed the lay faithful to participate in important debates over Christian living and community formation.

In this book, Dana Robinson examines the role that food played in the Christianization of daily life in the fourth century CE. Early Christians used the food culture of the Hellenized Mediterranean world to create and debate compelling models of Christian virtue, and to project Christian ideology onto common domestic practices. Combining theoretical approaches from cognitive linguistics and space/place theory, Robinson shows how metaphors for piety, such as health, fruit, and sacrifice, relied on food-related domains of common knowledge (medicine, agriculture, votive ritual), which in turn generated sophisticated and accessible models of lay discipline and moral formation. She also demonstrates that Christian places and landscapes of piety were socially constructed through meals and food production networks that extended far beyond the Eucharist. Food culture, thus, provided a network of metaphorical concepts and spatial practices that allowed the lay faithful to participate in important debates over Christian living and community formation.

In this book, Dana Robinson examines the role that food played in the Christianization of daily life in the fourth century CE. Early Christians used the food culture of the Hellenized Mediterranean world to create and debate compelling models of Christian virtue, and to project Christian ideology onto common domestic practices. Combining theoretical approaches from cognitive linguistics and space/place theory, Robinson shows how metaphors for piety, such as health, fruit, and sacrifice, relied on food-related domains of common knowledge (medicine, agriculture, votive ritual), which in turn generated sophisticated and accessible models of lay discipline and moral formation. She also demonstrates that Christian places and landscapes of piety were socially constructed through meals and food production networks that extended far beyond the Eucharist. Food culture, thus, provided a network of metaphorical concepts and spatial practices that allowed the lay faithful to participate in important debates over Christian living and community formation.

The Only Ketogenic Diet Book You’ll Ever Need!What if there was a nutrition strategy that would easily melt away your extra fat, boost your energy levels, and regain mental clarity?Wait, there is one. It’s called the Ketogenic Diet and it’s about a century old, though it was forgotten for decades.The Ketogenic Diet has been rediscovered and now YOU can reap its benefits too: lose weight FAST, reduce fatigue and inflammation, and say goodbye to brain fog!This diet will put your body into fat-burning mode and make your liver produce superior fuel for your brain. Sounds complicated?Don’t worry, this Ketogenic Diet book for beginners will make your dieting as easy as it can be! It provides expert dieting tips and tricks as well as several ready-made meal plans and dozens of mouth-watering recipes so that you can start immediately.Are you ready to transform your body and unleash the power of your brain?

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