Darla K. Deardorff – författare

This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal. Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts and focused on a variety of different issues. It, therefore can be considered an important resource for anyone concerned with effectively managing the growing cultural diversity within our societies to ensure inclusive and sustainable development.Intercultural competence refers to the skills, attitudes, and behaviours needed to improve interactions across difference, whether within a society (differences due to age, gender, religion, socio-economic status, political affiliation, ethnicity, and so on) or across borders. The book serves as a tool to develop those competences, presenting an innovative adaptation of what could be considered an ancient tradition of storytelling found in many cultures. Through engaging in the methodology, participants develop key elements of intercultural competence, including greater self-awareness, openness, respect, reflexivity, empathy, increased awareness of others, and in the end, greater cultural humility.This book will be of great interest to intercultural trainers, policy makers, development practitioners, educators, community organizers, civil society leaders, university lecturers and students – all who are interested in developing intercultural competence as a means to understand and appreciate difference, develop relationships with those across difference, engage in intercultural dialogue, and bridge societal divides.The Open Access version of this book, available at https://www.taylorfrancis.com/books/9780429244612, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal. Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts and focused on a variety of different issues. It, therefore can be considered an important resource for anyone concerned with effectively managing the growing cultural diversity within our societies to ensure inclusive and sustainable development.Intercultural competence refers to the skills, attitudes, and behaviours needed to improve interactions across difference, whether within a society (differences due to age, gender, religion, socio-economic status, political affiliation, ethnicity, and so on) or across borders. The book serves as a tool to develop those competences, presenting an innovative adaptation of what could be considered an ancient tradition of storytelling found in many cultures. Through engaging in the methodology, participants develop key elements of intercultural competence, including greater self-awareness, openness, respect, reflexivity, empathy, increased awareness of others, and in the end, greater cultural humility.This book will be of great interest to intercultural trainers, policy makers, development practitioners, educators, community organizers, civil society leaders, university lecturers and students – all who are interested in developing intercultural competence as a means to understand and appreciate difference, develop relationships with those across difference, engage in intercultural dialogue, and bridge societal divides.The Open Access version of this book, available at https://www.taylorfrancis.com/books/9780429244612, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

This book presents students’ reflections on their intercultural student experiences, and utilizing the UNESCO Story Circle methodology, illustrates how such reflection can aid the development of intercultural competence (IC).The volume features a broad range of first-person narratives that showcase the diversity of student experience encountered whilst studying abroad in a variety of cultural and institutional settings. Engaging with issues in relation to identity negotiation, stereotypes, cultural difference, and communities of support, the text demonstrates application of the UNESCO Story Circle approach in developing IC. Further, vignettes are analyzed and guiding questions are offered to structure readers’ reflection and discussion to facilitate further honing of intercultural competencies. The volume promotes IC amongst individual educators, trainers, international students, and community members and provides guidance in addressing international students’ wellbeing more broadly.This text will benefit scholars, academics, and students in the fields of higher education, multicultural education, and intercultural communication. Those involved with international and comparative education as well as student affair practice and higher education administration will also benefit from this volume.

This book presents students’ reflections on their intercultural student experiences, and utilizing the UNESCO Story Circle methodology, illustrates how such reflection can aid the development of intercultural competence (IC).The volume features a broad range of first-person narratives that showcase the diversity of student experience encountered whilst studying abroad in a variety of cultural and institutional settings. Engaging with issues in relation to identity negotiation, stereotypes, cultural difference, and communities of support, the text demonstrates application of the UNESCO Story Circle approach in developing IC. Further, vignettes are analyzed and guiding questions are offered to structure readers’ reflection and discussion to facilitate further honing of intercultural competencies. The volume promotes IC amongst individual educators, trainers, international students, and community members and provides guidance in addressing international students’ wellbeing more broadly.This text will benefit scholars, academics, and students in the fields of higher education, multicultural education, and intercultural communication. Those involved with international and comparative education as well as student affair practice and higher education administration will also benefit from this volume.

Bringing together leading experts and scholars from around the world, this Handbook provides a comprehensive overview of the latest theories and research on intercultural competence. It will be a useful and invaluable resource to administrators, faculty, researchers, and students.

For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities.The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.

For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities.The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.

For many in international education, assessment can seem daunting and overwhelming, especially given that such efforts need to involve much more than a pre/post survey. This book is a practical guide to learning-outcomes assessment in international education for practitioners who are starting to engage with the process, as well as for those who want to improve the quality and effectiveness of their assessment efforts. Assuming no prior knowledge, the book offers an accessible and clear road map to the application of assessment. Recognizing that a “one size fits all” approach cannot capture the diversity of goals and settings of international education, or the rich variety of programs and organizations involved in delivering it, author Darla Deardorff provides the reader with foundational principles and knowledge to develop appropriate assessment approaches for evaluating and improving student learning outcomes, which are the drivers of higher education internationalizationShe provides the background for assessment, highlights how the characteristics of international education pose unique challenges for assessment, considers the contexts to which assessment may be applied – whether in cross-border or “at home” institutional experiences, such as in curricular, co-curricular or extracurricular settings – and distills a seemingly convoluted process into a manageable approach. From the basics of getting started in assessment to highlighting pitfalls to avoid, this book offers a holistic and practical approach to assessment that moves beyond seeing assessment as a discrete activity to on-going process that is integrated into student learning. There is also a unique chapter for education leaders on assessment essentials from a leadership-perspective. The appendices include worksheets for implementing assessment, creating an assessment team, and getting buy-in from stakeholders. Other appendices include a list of standards adapted to international education outcomes assessment, guidance on assessing intercultural competence, and resources. This book reflects the author’s experience of over a decade of work with international education programs and higher education institutions around the world, and synthesizes what she has learned into an easy-to-use resource for anyone who wants to understand and utilize effective assessment in the field of international education.

For many in international education, assessment can seem daunting and overwhelming, especially given that such efforts need to involve much more than a pre/post survey. This book is a practical guide to learning-outcomes assessment in international education for practitioners who are starting to engage with the process, as well as for those who want to improve the quality and effectiveness of their assessment efforts. Assuming no prior knowledge, the book offers an accessible and clear road map to the application of assessment. Recognizing that a “one size fits all” approach cannot capture the diversity of goals and settings of international education, or the rich variety of programs and organizations involved in delivering it, author Darla Deardorff provides the reader with foundational principles and knowledge to develop appropriate assessment approaches for evaluating and improving student learning outcomes, which are the drivers of higher education internationalizationShe provides the background for assessment, highlights how the characteristics of international education pose unique challenges for assessment, considers the contexts to which assessment may be applied – whether in cross-border or “at home” institutional experiences, such as in curricular, co-curricular or extracurricular settings – and distills a seemingly convoluted process into a manageable approach. From the basics of getting started in assessment to highlighting pitfalls to avoid, this book offers a holistic and practical approach to assessment that moves beyond seeing assessment as a discrete activity to on-going process that is integrated into student learning. There is also a unique chapter for education leaders on assessment essentials from a leadership-perspective. The appendices include worksheets for implementing assessment, creating an assessment team, and getting buy-in from stakeholders. Other appendices include a list of standards adapted to international education outcomes assessment, guidance on assessing intercultural competence, and resources. This book reflects the author’s experience of over a decade of work with international education programs and higher education institutions around the world, and synthesizes what she has learned into an easy-to-use resource for anyone who wants to understand and utilize effective assessment in the field of international education.

Co-published with What do university leaders need to know and be able to do to internationalize their institutions?This volume provides senior professionals in international education, increasingly known as Senior International Officers (SIOs), with the foundational knowledge that informs leadership practices, together with suggested strategies for implementing and developing the wide range of functions, activities and skills associated with comprehensive internationalization that will ensure effective support for their institutions’ educational mission in today’s globalized and interdependent world.This book addresses strategic leadership issues in internationalization including strategic planning, shaping the curriculum, recruiting students, risk management, and developing partnerships. Throughout, the Association of International Education Administrators’ (AIEA) Standards of Professional Practice for SIOs and International Education Leaders (reproduced in the appendix) are integrated as a point of reference, providing a much needed guide for international education leaders.This resource is a vital starting point for anyone in a senior leadership role in higher education, as well as for anyone desiring to understand more about this key leadership position essential to higher education institutions in developing institutional global capacity and in educating global-ready graduates.

Co-published with What do university leaders need to know and be able to do to internationalize their institutions?This volume provides senior professionals in international education, increasingly known as Senior International Officers (SIOs), with the foundational knowledge that informs leadership practices, together with suggested strategies for implementing and developing the wide range of functions, activities and skills associated with comprehensive internationalization that will ensure effective support for their institutions’ educational mission in today’s globalized and interdependent world.This book addresses strategic leadership issues in internationalization including strategic planning, shaping the curriculum, recruiting students, risk management, and developing partnerships. Throughout, the Association of International Education Administrators’ (AIEA) Standards of Professional Practice for SIOs and International Education Leaders (reproduced in the appendix) are integrated as a point of reference, providing a much needed guide for international education leaders.This resource is a vital starting point for anyone in a senior leadership role in higher education, as well as for anyone desiring to understand more about this key leadership position essential to higher education institutions in developing institutional global capacity and in educating global-ready graduates.

Co-published with AIEAInternational higher education has evolved, in some respects dramatically, in the decade since publication of the first edition of this handbook. The new issues, trends, practices and priorities of research that evolved over this time have in some instances been transformed by one of the most dynamic and tumultuous periods in the history of international higher education, brought on by the pandemic, a re-emergence of nationalism, and the recognition of the power imbalances between the developed economies and the global south, and racial inequities within and across borders. This new edition addresses the myriad changes across all aspects of international education, each chapter addressing to the extent possible the reality of the present in which they were written and offering some insights for the future. While updating a number of chapters from the first edition, it also includes a preponderance of new chapters written by contributors representing wider and more diverse backgrounds.In keeping with the first edition, the overall message is that the internationalization of higher education has a vital role to play in a world that is more interconnected than ever before. Recognizing changing economic, geopolitical, climatic, and public health issues, as well as the importance of international and cross-cultural collaboration to address global problems, this handbook offers a comprehensive range of models, data and ideas to stimulate new directions in the conception and practice of international education.This edition reflects today’s concerns around inclusion, diversity and equity, and how international education is being changed by issues such as decolonization, the focus on learning outcomes, the impact of digital tools to enhance access and learning and collaboration such a virtual exchange, competition for resources, risk, new patterns of mobility, and new models such as joint programs and qualifications.As with the first edition, the chapters often intentionally pair scholars and practitioners from different parts of the world, and include text boxes that highlight concrete institutional, national, or regional experiences, providing diverse voices and perspectives from around the world. This comprehensive new edition provides ideas, concepts, theories and practical ideas from around the world for those seeking to enhance the quality of the three core functions of higher education: teaching, research and service to society. It constitutes an essential resource for everyone involved in the delivery of international education and in determining its future direction. Summary of ContentsMaintaining a similar structure of the first edition, this revised Handbook is comprised of four sections. The first section includes five chapters that address national, regional and international frameworks and contexts. The second addresses key aspects of internationalization at the strategy level, covering leadership, institutional strategies, outcomes assessment, resources and financing, risk management, and institutional linkages and partnerships. The third describes core functions of internationalization, addressing intercultural competence development, the internationalization of the curriculum, teaching and learning, virtual exchange, international perspectives on the work of student affairs professionals, student engagement, engaging staff and faculty, the internationalization of research and finally, and a chapter on serving communities.