Darren Hill – författare

Dealing with the Tough Stuff is the business leader''s critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You''ll learn a variety of diagnostics, models and processes that you can start using today, and you''ll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within the context of a fast-growth company, and a broad selection of real-world case studies from a diverse array of workplaces. Backed by contemporary psychological theory and time-tested amongst thousands of leaders, these highly relevant suggestions give you the power to deal with the tough stuff effectively and compassionately.

The human element plays a large part in the manager''s role, yet many lack the training needed to deal with people effectively. This book helps you understand what makes people tick, and helps you develop the human skills you need to manage.

Avoiding the tough stuff can be extremely costly for managers, staff and the business as a whole. No one enjoys these conversations, but they are inevitable — and the right set of skills goes a long way toward making them run smoothly, with greater results out the other side. Dealing with the Tough Stuff is your indispensable primer on human behaviour, and effectively navigating tough conversations at work.

Dealing with the Tough Stuff is the business leader''s critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You''ll learn a variety of diagnostics, models and processes that you can start using today, and you''ll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within the context of a fast-growth company, and a broad selection of real-world case studies from a diverse array of workplaces. Backed by contemporary psychological theory and time-tested amongst thousands of leaders, these highly relevant suggestions give you the power to deal with the tough stuff effectively and compassionately.

The human element plays a large part in the manager''s role, yet many lack the training needed to deal with people effectively. This book helps you understand what makes people tick, and helps you develop the human skills you need to manage.

Avoiding the tough stuff can be extremely costly for managers, staff and the business as a whole. No one enjoys these conversations, but they are inevitable — and the right set of skills goes a long way toward making them run smoothly, with greater results out the other side. Dealing with the Tough Stuff is your indispensable primer on human behaviour, and effectively navigating tough conversations at work.

Bring out the best in your hybrid team with this invaluable resource

Work from Anywhere delivers practical strategies and actionable guidance on how to develop a high performing team and business in a remote and distributed environment. Accomplished authors, behavioural experts, and fast-growth business leaders, Alison and Darren Hill, show you how to craft business and culture strategies to bring out the best in your hybrid and remote team members by focusing on both performance and people.

You''ll learn how to:

The ability to work from anywhere is no longer just a HR conversation, it is an Executive conversation. Perfect for business leaders working with hybrid teams, Work from Anywhere is also ideal for organizational development executives, cultural transition leaders, business leaders, and entrepreneurs who are responsible for ensuring that employees consistently perform at their best, regardless of location.

Bring out the best in your hybrid team with this invaluable resource

Work from Anywhere delivers practical strategies and actionable guidance on how to develop a high performing team and business in a remote and distributed environment. Accomplished authors, behavioural experts, and fast-growth business leaders, Alison and Darren Hill, show you how to craft business and culture strategies to bring out the best in your hybrid and remote team members by focusing on both performance and people.

You''ll learn how to:

The ability to work from anywhere is no longer just a HR conversation, it is an Executive conversation. Perfect for business leaders working with hybrid teams, Work from Anywhere is also ideal for organizational development executives, cultural transition leaders, business leaders, and entrepreneurs who are responsible for ensuring that employees consistently perform at their best, regardless of location.

This engaging and accessible introduction to social work encourages reflective learning in preparation for practice. Direct linking of key concepts to professional standards ensures that students are able to build up an understanding through context and reflective points, and with an emphasis on diversity, ideology, and preparing for practice, students will benefit from both practical and theoretical guidance.  Sections are designed to work as both integrated and standalone resources and the flexible methodology will support a range of courses and learning techniques.