David D. Van Fleet - Böcker

Monographs in Organizational Behavior & Industrial Relations

Bullying, harassment and other unacceptable workplace behaviors pose significant problems for organizations. This exploration of the issue notes that factors from within the organization may help determine who and why some individuals become targets and others become bullies. The authors explore different types of behaviors where managers and management, as well as employees, are the problem.Each chapter has anecdotes scattered throughout and contains a ‘mini-case,’ review questions, ‘action’ items, and two longer cases, all based on actual events. The authors present a unique framework (V-REEL®) to assist individuals and organizations in analyzing the organization’s environment in an effort to eradicate the negative behavior forces that contribute to bad behavior. In addition, they have included a glossary of important terms, a bibliography of useful references, a survey that may be used to assess conditions in the organization, and a listing of organizations that provide information or assistance.These various pedagogical tools enable the book to be used by human resource professionals, managers, employees, and academics as individuals or in groups to both avoid and eradicate bullying and harassment at work.

The Violence Volcano is for managers and workers in all types of business and government organizations, including law enforcement and other first-responders. Its purpose is to assist all organizations and their employees in fulfilling their obligations under U.S. Government regulations to reduce the risks of any and all forms of violence that affect workers during the time they are carrying out their duties as employees.The Violence Volcano is written at an appropriate level for either self-study, training programs, or classroom settings. It could be used as a supplement in business, educational administration, criminal justice and law enforcement classes, or other academic and trade programs.Key features of the book:• Uses the volcano metaphor to provide a simple and unique way to help readers under stand and remember how violence builds.• Provides a broader approach than other books toward recognizing and dealing with the issue of workplace violence, including both internal and external causes as well as signs of impending acts of violence.• Identifies and discusses the nature and complexity of violence in a variety of workplaces.• Helps management compare violence prevention costs with the immediate and direct costs plus the delayed and hidden costs of violent incidents at work.• Helps management, employees, and law enforcement personnel recognize environmental and organizational influences on employee behavior.• Helps management and employees develop an awareness of personal characteristics and work behaviors that build toward violent behavior, so that timely intervention can perhaps eliminate the threat of violence.• Assists management in establishing a crisis management team, an organizational crisis plan, a violence intervention plan, and a post-violence trauma plan.• Develops a comprehensive definition of workplace violence and examines its rapid growth.• Suggests administrative ways of reducing risks, such as establishing anti-violence policies, improving asset security, and providing an adequate support system.• Introduces the topics of legal responsibilities and liabilities, and working with law enforcement.

The Violence Volcano is for managers and workers in all types of business and government organizations, including law enforcement and other first-responders. Its purpose is to assist all organizations and their employees in fulfilling their obligations under U.S. Government regulations to reduce the risks of any and all forms of violence that affect workers during the time they are carrying out their duties as employees.The Violence Volcano is written at an appropriate level for either self-study, training programs, or classroom settings. It could be used as a supplement in business, educational administration, criminal justice and law enforcement classes, or other academic and trade programs.Key features of the book:• Uses the volcano metaphor to provide a simple and unique way to help readers under stand and remember how violence builds.• Provides a broader approach than other books toward recognizing and dealing with the issue of workplace violence, including both internal and external causes as well as signs of impending acts of violence.• Identifies and discusses the nature and complexity of violence in a variety of workplaces.• Helps management compare violence prevention costs with the immediate and direct costs plus the delayed and hidden costs of violent incidents at work.• Helps management, employees, and law enforcement personnel recognize environmental and organizational influences on employee behavior.• Helps management and employees develop an awareness of personal characteristics and work behaviors that build toward violent behavior, so that timely intervention can perhaps eliminate the threat of violence.• Assists management in establishing a crisis management team, an organizational crisis plan, a violence intervention plan, and a post-violence trauma plan.• Develops a comprehensive definition of workplace violence and examines its rapid growth.• Suggests administrative ways of reducing risks, such as establishing anti-violence policies, improving asset security, and providing an adequate support system.• Introduces the topics of legal responsibilities and liabilities, and working with law enforcement.

Every day we wake up, send our children to school, go to work, attend sports or other entertainment events, etc. Then suddenly the unexpected happens. This day will not end like yesterday and a thousand other days. Our lives are changed forever. Suddenly we realize how precious and fragile life is, and we question whether we could have done something to prevent this emergency event. We have become accustomed to violence, but we do not need to accept it. Our study of workplace violence, terrorism, and other forms of dysfunctional behavior associated with work suggests that both managers and non-managers would like to reduce the risks associated with violence at the workplace. The book is designed to help do just that. You can be underpaid, overworked, or get fired even though you are performing well. You can be a victim of sabotage or harassment even though—or sometimes because!—you are doing an outstanding job. You can be a victim on company premises of an angry, psychologically impaired, or chemically dependent manager, non-manager, former coworker, spouse, or even a stranger. The violent act you face may have stemmed from coworker interaction, worker-boss relations, a sick corporate environment, or even family problems.Top executives and other managerial and non-managerial personnel clearly need to take steps toward reducing the threat of workplace violence. Numerous studies have been done regarding workplace problems, resulting in numerous books and professional journal articles. Some books, articles, workshops, seminars, and the like proffer general advice to managers. However, virtually all of that advice has come from psychologists, physicians, and lawyers. And very little counsel is provided to non-manager employees on dealing with problems that involve co-workers or managers. What has been lacking is advice that would reduce the threat of workplace violence and therefore (1) reduce stress, (2) enable organizations to develop potential competitive advantages in terms of their personnel and productivity, and (3) guide organizational personnel in their efforts to solve problems before they culminate in violent actions. This book fills that need. We believe it is the first to offer both general and specific information and advice from a managerial point of view. The authors have spent their careers intimately involved with the practice, teaching, and research on management and organizations.

Every day we wake up, send our children to school, go to work, attend sports or other entertainment events, etc. Then suddenly the unexpected happens. This day will not end like yesterday and a thousand other days. Our lives are changed forever. Suddenly we realize how precious and fragile life is, and we question whether we could have done something to prevent this emergency event. We have become accustomed to violence, but we do not need to accept it. Our study of workplace violence, terrorism, and other forms of dysfunctional behavior associated with work suggests that both managers and non-managers would like to reduce the risks associated with violence at the workplace. The book is designed to help do just that. You can be underpaid, overworked, or get fired even though you are performing well. You can be a victim of sabotage or harassment even though—or sometimes because!—you are doing an outstanding job. You can be a victim on company premises of an angry, psychologically impaired, or chemically dependent manager, non-manager, former coworker, spouse, or even a stranger. The violent act you face may have stemmed from coworker interaction, worker-boss relations, a sick corporate environment, or even family problems.Top executives and other managerial and non-managerial personnel clearly need to take steps toward reducing the threat of workplace violence. Numerous studies have been done regarding workplace problems, resulting in numerous books and professional journal articles. Some books, articles, workshops, seminars, and the like proffer general advice to managers. However, virtually all of that advice has come from psychologists, physicians, and lawyers. And very little counsel is provided to non-manager employees on dealing with problems that involve co-workers or managers. What has been lacking is advice that would reduce the threat of workplace violence and therefore (1) reduce stress, (2) enable organizations to develop potential competitive advantages in terms of their personnel and productivity, and (3) guide organizational personnel in their efforts to solve problems before they culminate in violent actions. This book fills that need. We believe it is the first to offer both general and specific information and advice from a managerial point of view. The authors have spent their careers intimately involved with the practice, teaching, and research on management and organizations.

Dysfunctional organizations result from individual behavior and the cultures they develop. Many individuals have directly experienced some form of dysfunctional behavior, including trauma from nonfatal workplace violence, bullying, harassment, violence, and unsafe work practices. These and other unacceptable workplace behaviors pose significant problems in organizations.Psychological safety deals with these behaviors and prevents organizations from becoming dysfunctional. It may not be "the" way to prevent dysfunctions, but it certainly is "a" way. This book uses simple and direct words to describe forms of behavior that are obstacles to developing psychological safety. It then provides practical guidance for what can and should be done to remove those obstacles.A unique framework (V-REEL) enables a better understanding of how and why behaviors are associated with dysfunctional organizations. It indicates the value of having psychologically, psychosocially, and physically safe workplaces. Its use helps the reader to carefully identify factors that erode or chip away safe workplaces as well as factors that enable or help to create them.

The Manager's Guide to Psychological Safety presents a simple and easy-to-understand way to achieve psychological safety in organizations. Psychological safety is an organizational culture where no one will be punished for asking questions, speaking their minds, reporting mistakes and talking about them, and expressing concerns or proposing new ideas without being asked.While relevant topics such as change, communication, motivation, and safety are covered, the concern is with the people in organizations—assuring that they are treated with dignity and respect for the benefit of all thus creating for them a psychologically safe place in which to work.Approaches to achieving psychological safety are presented and present a unique framework (V-REEL®) for analyzing the organization and its internal environment that may hinder or help it become psychologically safe. Psychological safety, once attained, enhances the organization's reputation and its bottom line.

Studies into workplace violence, terrorism, and other forms of dysfunctional behavior associated with work suggested to us that there was a need for a book that would not only educate others on these topics but would also help those who wanted to reduce their risks by choosing relatively safe jobs.No job is completely safe. You can get paper cuts, be injured by a staple, or cut yourself with a letter opener. You can slip, trip, stumble, and fall. You can sit or stand in one position for too long. You could get fired even though you are performing well. You can be a victim of sabotage or harassment, sometimes because you are doing an outstanding job. There are simply a lot of ways to get hurt — physically or emotionally — on the job. However, you can evaluate the potential risk or relative safety of a job before you make a career decision.You can learn things to look for that will enable you to make a more rational, informed decision about a potential job or work site. This book is designed to help you do just that. I wish you luck in your job hunting and on your job.

Managers who focus on time usually concentrate on the wrong things. Quality Time presents a new approach to achieving productivity through time management. Time itself is not what matters but rather how that time is used to achieve individual and organizational goals. Managers who get upset over employees coming to work late or socializing on the job often care more about them “putting in time” than putting their time to good use.Quality Time is for managers and others who care about everyone putting their time to good use to contribute to the value of the organization. Based on unique concepts, Quality Time offers both general and specific information and advice from an individual and a team or group point of view. It is designed so that the manager is involved first and then group or team members are engaged. Through reciprocal communication, all parties can arrive at better uses of time. While focused on managers, anyone can achieve productivity from the use of the unique framework and assessments.Quality Time is different from other time-management books. Most are focused solely on the individual. Quality Time is intended to serve individuals but also workgroups or teams. Quality Time is readable. It uses straightforward language to involve the reader. It makes learning easier and enjoyable by making the material realistic and interesting. The material is up-to-date and accurate as well.

Managers who focus on time usually concentrate on the wrong things. Quality Time presents a new approach to achieving productivity through time management. Time itself is not what matters but rather how that time is used to achieve individual and organizational goals. Managers who get upset over employees coming to work late or socializing on the job often care more about them “putting in time” than putting their time to good use.Quality Time is for managers and others who care about everyone putting their time to good use to contribute to the value of the organization. Based on unique concepts, Quality Time offers both general and specific information and advice from an individual and a team or group point of view. It is designed so that the manager is involved first and then group or team members are engaged. Through reciprocal communication, all parties can arrive at better uses of time. While focused on managers, anyone can achieve productivity from the use of the unique framework and assessments.Quality Time is different from other time-management books. Most are focused solely on the individual. Quality Time is intended to serve individuals but also workgroups or teams. Quality Time is readable. It uses straightforward language to involve the reader. It makes learning easier and enjoyable by making the material realistic and interesting. The material is up-to-date and accurate as well.

Bullying, harassment and other unacceptable workplace behaviors pose significant problems for organizations. This exploration of the issue notes that factors from within the organization may help determine who and why some individuals become targets and others become bullies. The authors explore different types of behaviors where managers and management, as well as employees, are the problem.Each chapter has anecdotes scattered throughout and contains a ‘mini-case,’ review questions, ‘action’ items, and two longer cases, all based on actual events. The authors present a unique framework (V-REEL®) to assist individuals and organizations in analyzing the organization’s environment in an effort to eradicate the negative behavior forces that contribute to bad behavior. In addition, they have included a glossary of important terms, a bibliography of useful references, a survey that may be used to assess conditions in the organization, and a listing of organizations that provide information or assistance.These various pedagogical tools enable the book to be used by human resource professionals, managers, employees, and academics as individuals or in groups to both avoid and eradicate bullying and harassment at work.

Today the threat of violence impacting worker safety and business operations is a major concern. It is crucial that thoughtful violence prevention policies and supporting violence response plans be developed before any incidents occur in order to properly prepare to use, respond, engage, and react appropriately. Once violence begins or ends is not good enough. The threats are real, and the risks must be managed. A violent threat from a current or former employee, domestic violence or relationship violence spillovers, and the threat posed by criminals committing crimes against people and property are concerns for which all organizations must prepare. Incident avoidance is not acceptable – indeed, most likely not possible. Our job is to make it manageable.This book, Combating Workplace Violence, provides a basic understanding of workplace violence as well as prevention policy and plan development in nontechnical terms. The key to the successful development and implementation of a w+orkplace prevention policy is the collaborative proactive leadership of company executives and management and the assistance of a qualified, reputable consultant. While the information and tools contained here are designed to serve as a baseline for any organization’s solution to workplace violence, the material is useful to inform and educate any member of an organization. The unique framework (V-REEL®) for analyzing the organization’s internal environment to determine what can be done to try to eradicate or reduce workplace violence is especially useful. Ancillaries following each chapter provide additional information and tools to assist your planning. We envision this book being used to inform managers, human resource professionals, workers, and academics in all types of organizations. Hopefully, using the material and framework of this book, more organizations will develop policies, procedures, and practices to prevent workplace violence.