David McNair – författare

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1 produkter

1. 

   Exceptional Customer Service

   Exceed Customer Expectations to Build Loyalty & Boost Profits

   Av William Perry, David McNair m. fl.

   E-bok, 2009

   27 kr

   Lägg i varukorg

   When the going''s tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their customers'' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback. With new, …