Diane K. Kovacs – författare
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3 produkter
3 produkter
Häftad, Engelska, 2009
2 251 kr
Skickas inom 3-6 vardagar
Find practical and ready-to-implement advice in this authoritative resource for building, growing, managing, and maintaining your electronic resources collection. ""Library Journal"" deemed the first edition of Diane Kovacs' groundbreaking guide 'an essential purchase for all libraries'. This new edition covers over 15 subject areas, including jobs and employment, business, medicine, law, social sciences, engineering, computer science, physical sciences, earth sciences, arts and humanities, and more. Kovacs extensively updates her coverage of Web collection development resources, licensing web-accessible resources and real-life e-library success stories. New and expanded chapters are dedicated to e-library management and maintenance including guidance on negotiating e-resource licenses and collection analysis. For each subject area, core collection development tools have been expanded to include Web 2.0 related services and government documents. A bonus companion Web site - available only to purchasers of the book - features ready-made, annotated links to all the sites in the book's recommended core reference collections in each subject area that readers can import into their library's Web site or OPAC.
Häftad, Engelska
1 060 kr
Tillfälligt slut
Häftad, Engelska, 2007
1 186 kr
Tillfälligt slut
Instant messaging, email, and chat reference are already here, but have you adapted your traditional reference interview and information provision skills to these new formats? Diane K. Kovacs has assembled this handbook to help reference librarians develop the communication skills and resources they need to work effectively in the digital reference environment. The handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use new communication techniques - chat slang, instant messaging shorthand, emoticons, etc - to better serve your users. For both chat and email transactions, the author outlines strategies for analysing the question, conducting the interview, developing a search strategy, and delivering sources in the best information formats for users. Packed with guidance throughout on how to deliver content that is truly timely and value-added, this practical guide offers everything reference librarians need to move from the face-to-face to the virtual transaction with ease.