Edwin N. Torres – författare
Visar alla böcker från författaren Edwin N. Torres. Handla med fri frakt och snabb leverans.
4 produkter
Customer Service Marketing
Managing the Customer Experience
Av Edwin N. Torres, Tingting Zhang
Inbunden, 2022
2108 kr
Lägg i varukorg
This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories relating to the consumers, managers, and …
Customer Service Marketing
Managing the Customer Experience
Av Edwin N. Torres, Tingting Zhang
Häftad, 2022
637 kr
Lägg i varukorg
This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories relating to the consumers, managers, and …
Customer Service Marketing
Managing the Customer Experience
Av Tingting Zhang, Edwin N. Torres
E-bok, 2022
749 kr
Lägg i varukorg
This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories relating to the consumers, managers, and …
Customer Service Marketing
Managing the Customer Experience
Av Tingting Zhang, Edwin N. Torres
E-bok, 2022
749 kr
Lägg i varukorg
This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories relating to the consumers, managers, and …
