Elaine Harris – författare
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12 produkter
Customer Service
A Practical Approach
Häftad, 2012
2714 kr
Lägg i varukorg
The market-leader , Customer Service: A Practical Approach, Sixth Edition, goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wide range of knowledge and skills and offers an …
Routledge Companion to Performance Management and Control
Häftad, 2020
951 kr
Lägg i varukorg
Performance management is key to the ongoing success of any organisation, allowing it to meet its strategic objectives by designing and implementing management control systems. This book goes beyond the usual discussion of performance management in accounting and finance, to consider strategic …
Strategic Project Risk Appraisal and Management
Häftad, 2009
936 kr
Lägg i varukorg
Success in business depends on two broad management skills: 'doing the right thing' (choosing the right projects) and 'doing things right' (good project management). This book examines the challenges that managers face in assessing the likely risks and benefits that need to be taken into account …
Routledge Handbook of Management Accounting Research
Av Elaine Harris, Anna Raffoni
Inbunden, 2027
3849 kr
Kommande
The Routledge Handbook of Management Accounting Research provides a unique and accessible collection of research-based material to help students, researchers and teachers understand management accounting (MA) theory and practice. The scope of this edited collection covers a wide range of MA topics, …
Strategic Project Risk Appraisal and Management
Inbunden, 2017
3155 kr
Lägg i varukorg
Success in business depends on two broad management skills: 'doing the right thing' (choosing the right projects) and 'doing things right' (good project management). This book examines the challenges that managers face in assessing the likely risks and benefits that need to be taken into account …
Routledge Companion to Performance Management and Control
Inbunden, 2017
3904 kr
Lägg i varukorg
Performance management is key to the ongoing success of any organisation, allowing it to meet its strategic objectives by designing and implementing management control systems. This book goes beyond the usual discussion of performance management in accounting and finance, to consider strategic …
Customer Service: Pearson New International Edition
A Practical Approach
Häftad, 2013
945 kr
Lägg i varukorg
For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles. The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to …
Routledge Companion to Performance Management and Control
E-bok, 2017
1124 kr
Lägg i varukorg
Performance management is key to the ongoing success of any organisation, allowing it to meet its strategic objectives by designing and implementing management control systems. This book goes beyond the usual discussion of performance management in accounting and finance, to consider strategic …
Routledge Companion to Performance Management and Control
E-bok, 2017
1124 kr
Lägg i varukorg
Performance management is key to the ongoing success of any organisation, allowing it to meet its strategic objectives by designing and implementing management control systems. This book goes beyond the usual discussion of performance management in accounting and finance, to consider strategic …
Strategic Project Risk Appraisal and Management
E-bok, 2017
892 kr
Lägg i varukorg
Success in business depends on two broad management skills: ''doing the right thing'' (choosing the right projects) and ''doing things right'' (good project management). This book examines the challenges that managers face in assessing the likely risks and benefits that need to be taken into …
Strategic Project Risk Appraisal and Management
E-bok, 2017
892 kr
Lägg i varukorg
Success in business depends on two broad management skills: ''doing the right thing'' (choosing the right projects) and ''doing things right'' (good project management). This book examines the challenges that managers face in assessing the likely risks and benefits that need to be taken into …
Managerial Judgement and Strategic Investment Decisions
Av Samuel Komakech, Clive R. Emmanuel m. fl.
E-bok, 2009
526 kr
Lägg i varukorg
This book presents the findings from a cross-sectional survey funded by CIMA. The project aimed to survey senior management accountants working across a range of organisations and industries with a unique focus on the behavioural side of decision making, the use of managerial judgement. Previous …