Enzo Baglieri – författare

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3 produkter

1. 

   Managing Consumer Services

   Factory or Theater?

   Av Enzo Baglieri, Uday Karmarkar

   Inbunden, 2014

   1128 kr

   Lägg i varukorg

   This book presents latest research on the evolution of consumer services, as these services continue to become a larger part of the economy in the world. Four core focal points lead the central message of the book: first, the convergence of back and front offices; second, placing the client as a …

2. 

   Managing Consumer Services

   Factory or Theater?

   Av Uday Karmarkar, Enzo Baglieri

   E-bok, 2014

   1502 kr

   Lägg i varukorg

   This book presents latest research on the evolution of consumer services, as these services continue to become a larger part of the economy in the world. Four core focal points lead the central message of the book: first, the convergence of back and front offices; second, placing the client as a …

3. 

   Managing Consumer Services

   Factory or Theater?

   Av Enzo Baglieri, Uday Karmarkar

   Häftad, 2016

   1128 kr

   Lägg i varukorg

   This book presents latest research on the evolution of consumer services, as these services continue to become a larger part of the economy in the world. Four core focal points lead the central message of the book: first, the convergence of back and front offices; second, placing the client as a …