Frankie Perry – författare

This book defines management mistakes and offers a variety of models to classify and interpret them. It describes the evolution of management mistakes, techniques for identifying and disclosing mistakes, the relationship between management and medical mistakes, and steps to prevent and correct mistakes. Six case studies, drawn from a real set of events in healthcare organizations, describe management mistakes and are followed by commentaries by experts in the field of healthcare management. They indicate steps that might have produced more positive outcomes. Ultimately, managers will not be completely successful in making healthcare better and more cost-effective without viewing mistakes as learning opportunities. This book is written for healthcare managers throughout the world and for the benefit of their patients, staff and communities.

This book defines management mistakes and offers a variety of models to classify and interpret them. It describes the evolution of management mistakes, techniques for identifying and disclosing mistakes, the relationship between management and medical mistakes, and steps to prevent and correct mistakes. Six case studies, drawn from a real set of events in healthcare organizations, describe management mistakes and are followed by commentaries by experts in the field of healthcare management. They indicate steps that might have produced more positive outcomes. Ultimately, managers will not be completely successful in making healthcare better and more cost-effective without viewing mistakes as learning opportunities. This book is written for healthcare managers throughout the world and for the benefit of their patients, staff and communities.

Now more than ever, ethical management in healthcare requires more than just a commitment to “doing the right thing.” It requires the ability to analyze highly complex situations in a volatile environment, to address the myriad needs and concerns of patients and other stakeholders, to thoughtfully evaluate diverse courses of action, and ultimately to choose the right path when the moral “rules” are not always clear. The Tracks We Leave: Ethics and Management Dilemmas in Healthcare, now in its third edition, provides guidance for current and future healthcare managers as they confront the ethical challenges of their day-to-day work. Through a host of relevant, timely scenarios and thought-provoking essays, the book examines ethics as a leadership imperative, describes organizational policies and infrastructure components that support an ethical culture, and presents a framework for ethical analysis that is both comprehensive and pragmatic.