Galen R Collins – författare
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3 produkter
Hospitality Information Technology: Learning How to Use It
Av Galen R Collins, Cihan Cobanoglu m. fl.
Häftad, 2021
3533 kr
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Overcoming the Customer Service Syndrome: How to Achieve AND Sustain High Customer Satisfaction
Häftad, 2019
1847 kr
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Overcoming the Customer Service Syndrome
How to Achieve and Sustain High Customer Satisfaction
Häftad, 2020
1938 kr
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After reading this book, you will never feel the same about service professionals. They are pivotal in making or breaking customer relationships. However, being a service professional has never been more difficult. In many service organizations, the gap is widening between what they can deliver and …