Gerard I. Nierenberg - Böcker

The ultimate guide to identifying and reducing mishaps--both atwork and in life Your mistakes need not be a fact of life. We can all learn to makefewer of them. In Do It Right the First Time, world renownedpersonal improvement guru Gerard Nierenberg shows us just how wecan reduce the number of errors we make--both in and out of lifeand the workplace. Nierenberg's Error Awareness System teaches ushow to increase our sensitivity and cut down on the errors wemake--and guard against those made by others that affect us. Heshows us how to identify the causes of our errors, how to deal withthem--and most importantly--how to prevent them from recurring.Packed with real-life examples, discussion questions, checklists,and helpful exercises, Do It Right the First Time covers:* Ways to reduce errors in critical thinking and judgment* Improving memory* Recognizing patterns in error* How managers and supervisors can reduce errors--awareness andaction, effective feedback, quality control, with no shame, noblame* Concentration and accuracy--focusing on the job at hand* Clerical errors and what they cost--understanding transportation,omission, insertion, repetition, substitution* How to turn mistakes into benefits For all professionals, academics, and businesspeople, includingmanagers, supervisors, and anyone who simply wants to reduce thenumber of errors in his or her life, this unique book isindispensable.

You negotiate every day of your life. Whether you are asking your employer for a raise or persuading your child to do his homework, everything is a negotiation. Written by Gerard Nierenberg, the world's foremost authority on the subject, THE NEW ART OF NEGOTIATING is an updated, expanded version of the million-copy bestseller that introduced us all to the art of effective negotiation. When The Art of Negotiating first appeared, it taught us that negotiation doesn't have to be an adversarial process that ends in victory for one party and defeat for his hapless rival. Since then, the landscape of business has changed greatly. THE NEW ART OF NEGOTIATING provides Nierenberg's effective strategies redesigned for today's world. You will learn how to analyse your opponent's motivation, negotiate toward mutually satisfying terms, learn from your opponent's body language and much more. Throughout, the author will guide you in successfully applying his famous win-win tactics to the bargaining process. Once, Gerard Nierenberg changed the way we think about negotiating. Now, THE NEW ART OF NEGOTIATING allows us to experience win-win success in today's business climate.

Imagine meeting someone for the first time, and within minutes – without a word being said – having the ability to accurately know what that person is thinking. Whether we are aware of it or not, our body movements clearly express our feelings, attitudes and motives. The simple gestures that we normally pay so little attention to can communicate key information – information that can be useful in so many situations. HOW TO READ A PERSON LIKE A BOOK is designed to teach you how to read and reply to the nonverbal signals from business associates, friends, loved ones and even strangers. Best-selling authors and expert negotiators Gerard Nierenberg and Henry Calero have collaborated to put their working knowledge of body language into this practical guide to recognizing and understanding body movements. In this book, you will find the authors' proven techniques for gaining control of negotiations, detecting lies, and recognizing signals of sexual attraction. By correctly reading body movements, you will dramatically improve your understanding of others, giving you the advantage of added insight into all social and business situations. With HOW TO READ A PERSON LIKE A BOOK you will learn: • How to tell if someone is not being truthful. • When to push forward or back off during a negotiation. • How to interpret an aggressive or weak handshake. • When someone has lost interest in what you are saying. • How to put someone at ease by mirroring gestures. • What to look for as signals of affection and attraction. By mastering the simple techniques of reading body language, you will be able to head off problems before they actually become problems, as well as take advantage of meaningful opportunities when the moments are right.