Grzegorz Chodak – författare

The e-commerce industry is growing year by year, with the COVID-19 pandemic having greatly accelerated this process. In response to the massive growth, this book analyses future trends in e-commerce, focusing on its importance in some parts of the economy as well key innovations, which include future logistics solutions such as automated delivery robots.

The most extensive part of the book is dedicated to exploring virtual reality in e-commerce, where the author presents research on the usage of VR goggles in online stores and discusses the potential advantages and threats. Also covering key topics such as the future of payment methods, AR as an e-commerce enhancement and the direction of its development, as well as AI methods (such as ChatGPT to generate content in an online shop), this book is a key resource for anyone studying e-business.

In a rapidly changing e-commerce environment, effective supplier selection and inventory management are critical to maintaining competitive advantage and operational efficiency. This book introduces innovative multi-criteria decision-making models (MCDMs) and improved inventory classification systems tailored specifically for online retail environments.

Combining theory and research-based case studies, the book highlights the importance of comprehensive criteria in supplier and assortment evaluation and the application of artificial intelligence in optimising decision models. It provides valuable insights and practical solutions for improving supply chain performance and inventory management in the e-commerce sector. It will be of great interest to scholars and students of logistics and e-commerce and supply chain management.