Hanneke Houtkoop-Steenstra - Böcker

An interdisciplinary look at interaction in the standardized surveyinterview This volume presents a theoretical and empirical inquiry into theinteraction between interviewers and respondents in standardizedresearch interviews. The editors include a range of articles thatshowcase the perspectives of conversation analysts,ethnomethodologists, and survey methodologists, to gain a morecomplete picture of interaction in the standardized surveyinterview than was previously available. This book is the first to focus solely on the interactionalsubstrate or conversational architecture of interviewing. It offersa range of insights into standardized interviewing as interactionand forms a bridge between survey methodology and the study ofinteraction and tacit practices. The articles are arranged intofour subject groups: theoretical orientations, survey recruitment,interaction during the substantive interview, and interaction andsurvey data quality. Articles include:* Interactions in telephone surveys* Recruitment of respondents* Respondent laughter* Interaction coding* Impact of technology on interaction* Occasions for interviewer intervention Standardization and Tacit Knowledge serves as a one-of-a-kindreference for survey methodologists, linguists, and researchers andalso as a postgraduate coursebook in survey interviewing.

The interview is one of the most important sources of social scientific data yet there has been relatively little exploration of the way interviews are conducted and interpreted. By asking internationally respected scholars from a range of traditions in discourse studies including conversation analysis, discursive psychology, and sociolinguistics to respond to the same material, this exciting new book sheds light on some key differences in methodology and theoretical perspective. Key topics are addressed such as the forms of knowledge produced in interviews, the interview as social interaction and the foundations for the study of talk and texts in qualitative research. The use of interviews exploring attitudes to race further broadens the scope of the book, enabling the contributors to explore sensitive issues around the construction and interpretation of interviews on controversial topics and specifically on issues for race and ethnicity.

This study investigates in detail the interaction between interviewers and respondents in standardised social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in interviews based on a standard questionnaire, and offers original empirical evidence to show what really happens. Her book demonstrates that interview results can only be understood as products of the contingencies of the interview situation, and not, as is usually assumed, the unmediated expressions of respondents' real opinions. Her conclusions have important implications for anyone interested in effective survey compilation and interpretation. The book is highly accessible, setting out the basic tools of conversation analysis simply and clearly, and suggesting ways of improving questionnaire design wherever possible. Its approach will be of great interest to students and researchers of survey methodology.

This study investigates in detail the interaction between interviewers and respondents in standardised social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in interviews based on a standard questionnaire, and offers original empirical evidence to show what really happens. Her book demonstrates that interview results can only be understood as products of the contingencies of the interview situation, and not, as is usually assumed, the unmediated expressions of respondents' real opinions. Her conclusions have important implications for anyone interested in effective survey compilation and interpretation. The book is highly accessible, setting out the basic tools of conversation analysis simply and clearly, and suggesting ways of improving questionnaire design wherever possible. Its approach will be of great interest to students and researchers of survey methodology.