Hayley McCarthy – författare
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1 produkter
Contact Us! Coursebook with Audio CD
Call Center English Skills
Av Jane Lockwood, Hayley McCarthy
2009
641 kr
Tillfälligt slut
CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units …
